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Knowledge Doc: On the host where UD Agent is newly installed, two agent processes appear

Raquel Winkler OpenText Employee

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9 months ago

Environment

Universal Configuration Management Database(UCMDB) 2021.11

Situation

After newly installing the UD Agent and using the command [./discagent start] to start the Agent, two processes appear on the Ubuntu host. The details are as follows:

root 9252 1 1 11:56   pts/0    00:00:00 /opt/microfocus/Discovery/bin/discagent
root 9274 1 2 11:56   ?           00:00:00 /opt/microfocus/Discovery/bin/discagent

Resolution

Execute the following commands for the two Agent processes:
kill -9 9252
kill -9 9274
Then, restart the Agent using the following command：
systemctl start/stop/restart udagent.service

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