Hi,
We would like to understand if the requirement below can be accomplished in UCMDB, either through the REST API or by using built-in conditions.
We have created a query to list all CI results. If the query returns zero results, we want UCMDB to…
We successfully deployed OpenText CMDB (Centos7) and the Data Flow Probe (Centos7) within the same network. Both installations were completed without any issues, and we confirmed connectivity by successfully pinging both systems. However, the probe does…
Hello Experts,
Need a help to know is it possible to create a policy for SQL statement which should generate alert on getting failed.
If it is possible then please me how should I do ?
Thank you in advance.
We have integrated NNMi with uCMDB(push), when the CI's getting populated in the UCMDB, they are categorized under the node. Instead of respective CI Types Even we had checked couldn't able find the exact solution. Can someone have come across this issue…
Issue:
VMware VirtualCenter Connection by VIM failing with errors such as "Check if system is out of resources and / or configure JVM parameters."
This job runs as a remote process and looking in the remote processes job there are timeout errors and…
Issue:
There is a known issue with AVAYA telecom devices not getting discovered in UCMDB. SNMPWALK is working fine for these devices from the probe server yet they are not getting discovered correctly with the Universal discovery, Host Connection by…
Question:
Why are LastUsedDate and UsageLastUsed Different?
In many cases by as much as two years.
ei:
[Node] : Name of the Software [Node] : LastUsedDate [Node] : UsageLastUsed SnagIt Mon Oct 17 11:38:41 CDT 2016 Mon Mar 30 00:00:00 CDT 2020…
Question: Does the local client support CAC and Reverse Proxy? Answer: There is a known issue with this scenario which affects the use of the local client with CAC regardless of whether or not there is a reverse proxy. In version 10.30 an issue was found…
ISSUE:
In the event OMi to UCMDB Population jobs fails with following error :
2020-03-26 11:39:34,258 ERROR [Process Results Thread-DS_oPSBRIDGE_INTEGRATION_Infra_Sync] - !!!FAILED!!![Operation #783563483 Name=DataInAddOrUpdateData]
com.hp.ucmdb…
Issue:
Juniper firewall devices are being created as Unix CI class by Host Connection by SNMP job.
Workaround:
Check the sysobjectid and fix the entry in the snmp.gz file in the NormalizationRules\Enternal Resources package and add custom entries…
ISSUE:
Agents have many /root/.discagnt/aioptionrc files with random 4 character extensions.
This happens on the servers which have a shared home dir on a nfs drive.
This has caused Locked Scanner errors and scans failing.
It is happening when…
Topic:
If using 10.33 version, and encounter the following rest API failing with a RC 400 "Bad Request" error from UCMDB server:
{
Nodes": [
"linkConditions" : []
}]
relations":[]
]usually
Response:
The IP address…
Issue:
In the event when discovering windows devices and get the following error:
<<Progress message, severity: Warning>>WMI: No Agent on remote machine
Workaround:
Please be advise WMI uses DCOM as underlying protocol. WMI discoveries: TCP…
Issue:
In the event CPUs are discovered in Host Resources by Shell and appear in the XML results, but don't end up attached to the server.
Workaround:
This particular issue can be resolved by deleting a node that has the issue and running the…
Issue:
In the event of trying to push the single record of windows device with File system, interface, ip address, disk device into Service Now, records are properly landed to service now staging table for windows, file system, interface, ip address…
Issue:
Excel Import Integration Job fails after 2019.02->2019.11 Upgrade
Workaround:
In the Integration job section, when 2019.02 defined Import From Excel shows an error in 2019.11 (CP 2020.02) it is due to “old” job in the Remote JVM Class Path…
Scenario:
Workaround:
On the following link, describes the error message encountered, it is suggested to refer to the section where it states to download the required libraries:
https://docs.microfocus.com/itom/Universal_Discovery_Content_Pack…
Scenario:
In the event, one is trying to import Enrichment Rule XML file that were exported from OBM 2018.05 (UCMDB version 11.1.105) but it's failing with an error message.
Workaround:
Scenario:
In one is required to to discover "Oracle Enterprise Manager Agent (version 13.3.0.0.0)".
Providing an anonymised scanfile.
Software is in the folder "/u02/app/oracle/agent" of the scanfile.
All are up-to-date with the zsai. Have checked…
Scenario:
In the event
Workaround:
On UCMDB server, list cert in the server_keystore of UCMDB
\\hp\UCMDB\UCMDBServer\bin\jre\bin\keytool.exe - list -keystroke
\\hp\UCMDB\UCMDBServer\conf\security\server.keystore
Alternative option:
Export…
Scenario:
Running the Range IPs by ICMP results in this error.
The size of IPV6 range (10.0.0.x-255.255.255)is 16777216,exceeds the max range size 1000000, will skip it.
Solution:
This is controlled by a global setting maxPingIPv6CountPerRange…
Scenario:
Have upgraded ucmdb from 10.22 to ucmdb 2018.08 during upgrade have set server keystore and server trustore password as it was default one in 10.22 version.
Ucmdb is working fine.
Are in plan to renew existing SSL when tried to list the…