Hi,
Recently we seems to have this alert everyday once at around 05:37:08 CEST.
Upon checking the scheduler is running fine.
Could not identify what causing this alert trigger. Any point to be taken ?
Thanks in advance.
Cybersecurity
DevOps Cloud
IT Operations Cloud
If an answer to your question is correct, click on "Verify Answer" under the "More" button. The answer will now appear with a checkmark. Please be sure to always mark answers that resolve your issue as verified. Your fellow Community members will appreciate it!  Learn more
Hi,
Recently we seems to have this alert everyday once at around 05:37:08 CEST.
Upon checking the scheduler is running fine.
Could not identify what causing this alert trigger. Any point to be taken ?
Thanks in advance.
Hi AI Na
please follow the steps and get the trace when the issue happens.
Step-By-Step Instructions:
1) Ensure that the Service Manager Server is running.
2) Ensure that the Background process you are attempting to trace is NOT running.
3) From your Windows OS, click Start > Run > "enter the text "cmd" > Enter
4) Navigate to your Service Manager RUN Directory
5) Once you're in the Service Manager RUN Directory, issue ONE of the following commands :
The following command is for the lister background process:
sm -bg scheduler lister 60 1 -RTM:3 -debugdbquery:999 -log:lister.log
Thanks
Hi AI Na
please follow the steps and get the trace when the issue happens.
Step-By-Step Instructions:
1) Ensure that the Service Manager Server is running.
2) Ensure that the Background process you are attempting to trace is NOT running.
3) From your Windows OS, click Start > Run > "enter the text "cmd" > Enter
4) Navigate to your Service Manager RUN Directory
5) Once you're in the Service Manager RUN Directory, issue ONE of the following commands :
The following command is for the lister background process:
sm -bg scheduler lister 60 1 -RTM:3 -debugdbquery:999 -log:lister.log
Thanks