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Knowledge Doc: Cannot Install Network Automation due to missing or non-compatible JRE libraries.

Raquel Winkler OpenText Employee

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7 months ago

This article will show the user how to properly install when the installer is stuck in the Launching installer... JRE libraries are missing or not compatible....

Environment

Network Automation - all versions
Red Hat Linux 8. x

Situation

The installer gets stuck in the installing section and fails

Resolution

The file access policy daemon (fapolicyd) is blocking the execution of the installer. the user needs to stop fapolicyd (systemctl stop fapolicyd) and start the installation again.

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