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All upstream servers busy ?

davidkrotil
 

I'm seeing this very often, last week I was pushed to restart ZEN servers to get the antimalware update working again. 

[ERROR] [03/18/2024 14:58:44.215] [59] [OnDemandContentProxy] [74789] [zenworks] [ConcurrentCDNContentDownloader] [Unable to acquire metadata latch] [] [] [] [OnDemandContent]
[ERROR] [03/18/2024 14:58:44.215] [59] [OnDemandContentProxy] [74789] [zenworks] [ZENworksCDN] [All upstream servers are either busy or download thread has terminated abnormally] [] [] [] [OnDemandContent]

Is there status page for upstream servers ? Upstream = Bitdefender ?

David

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    I would say those logs are ZENworks Anti-Malware Specific since we use a Proxy to capture Anti-Malware Client Requests and redirect to OnDemand Content.  Its hard to say of OnDemand Content itself is having an issue on a larger scale.  Since restarting helps...I would suggest opening a support ticket...total guess but either a memory leak or maybe excessive timeout windows for connections or requests causing us to run out of connections.

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  • 0  

    I would say those logs are ZENworks Anti-Malware Specific since we use a Proxy to capture Anti-Malware Client Requests and redirect to OnDemand Content.  Its hard to say of OnDemand Content itself is having an issue on a larger scale.  Since restarting helps...I would suggest opening a support ticket...total guess but either a memory leak or maybe excessive timeout windows for connections or requests causing us to run out of connections.

    --

    If you found this post useful, give it a “Like” or click on "Verify Answer" under the "More" button

    Be sure to "Like" My (and a few others) Cool Solutions below! 

    https://community.microfocus.com/members/craigdwilson/bookmarks

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