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Product Recognition Update don't work

Hello,
I have Zenworks Asset Management 7.5 IR 21,
from some weeks ZAM is not working properly.
When I try to update PRU I have message "Error in PRU" and
"[2.4.1300] An error occurred while performing an SQL operation: []".

How can I correct this problem?
Thank you
Alberto
Parents
  • 0
    I am also having a problem with updating the PRU's - mine will not even download this month. I contacted support and they had me download them manually. But they still have not answered if the automatic update or One Step update will ever work again.
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  • 0
    I am also having a problem with updating the PRU's - mine will not even download this month. I contacted support and they had me download them manually. But they still have not answered if the automatic update or One Step update will ever work again.
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