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iPrint Manager Crashing

Tony Dann

Hello,

I have an issue with a 23.4 iPrint appliance with the Print Manager crashing.
Logs show as per below but no real information, is there somewhere else that might point me at what it could be?

Feb 12 13:19:15 2024 INFO Starting papercut process with pid: 19430
Feb 12 13:19:15 2024 INFO Starting iprintgw process with pid: 19431
Feb 12 13:19:15 2024 INFO Printer agent manager initialized.
Feb 12 13:24:23 2024 WARNING A child process has gone or the iPrint Manager has just experienced a fatal error. It will be restarted by its monitor process.
Feb 12 13:24:23 2024 INFO Starting print manager process with pid: 20878
Feb 12 13:24:23 2024 INFO BindWithTypelessContext:InitialDSContextGbl Null or dsServerTypeMGbl=0

Feb 12 13:24:23 2024 INFO BindWithTypelessContext:Tree Name (null)

Feb 12 13:24:24 2024 INFO Starting papercut process with pid: 20894
Feb 12 13:24:24 2024 INFO Starting iprintgw process with pid: 20895
Feb 12 13:24:24 2024 INFO Printer agent manager initialized.
Feb 12 13:25:00 2024 FATAL A child process has gone or the iPrint Manager has had a fatal error and has been auto-restarted 5 times within the last hour. There appears to be a repetitive problem occurring. The iPrint Manager is exiting.
Feb 12 13:25:00 2024 WARNING The iPrint Manager was unable to update its status in eDir, Error: -1.
Feb 12 14:07:39 2024 INFO Loading From PSM default config file

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