Verified Answers

If an answer to your question is correct, click on "Verify Answer" under the "More" button. The answer will now appear with a checkmark. Please be sure to always mark answers that resolve your issue as verified. Your fellow Community members will appreciate it! Learn more

  • State Verified Answer
  • Replies replies
    4
  • Subscribers subscribers
    8
  • Views views
    734
  • Users 0 members are here
  • +1 person also asked this people also asked this
  • Locked Locked
Related
Options
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

iPrint Appliance 5.x SSL Cert renewal issue

Richard Huhman

I am attempting to renew the SSL certificates for my iPrint Appliance. When I generate the CSR and upload it to my CA to generate the certificate needed the iPrint appliance will error stating 
"A chain of trust cannot be formed with the uploaded certificates. Upload valid certificates."

I followed this link to create the certificates for the server: Certificate Installation on iPrint Appliance - iPrint Tips & Information - OpenText iPrint (microfocus.com)
I am using SSL.com as my Wildcard Certificate but am lost at to what I am doing wrong that the server doesn't like the uploaded certificate. 

Is there a new way this is supposed to be done?

Thanks

Richard

Parents
  • 0

    Have you resolve your certificat ?
    Could you tell us why you use Wildcard Certificate ?

  • 0 in reply to 

    I was able to resolve this after having an SR opened and the support tech reviewing what was going on. I use the Wildcard cert to have multiple services with SSL certs and saving money in the process.
    The support tech ended up creating a p12 file using the files downloaded from SSL.com via the Apache download link for that cert.

Reply
  • 0 in reply to 

    I was able to resolve this after having an SR opened and the support tech reviewing what was going on. I use the Wildcard cert to have multiple services with SSL certs and saving money in the process.
    The support tech ended up creating a p12 file using the files downloaded from SSL.com via the Apache download link for that cert.

Children
No Data

Resources

Support
Documentation
Learning Services
Partner Programs
Privacy
Compliance
Help
Company
Privacy Policy
Terms of Use
Cookies Preferences
Accessibility
Anti-Slavery Statement
Support
Contact Us
Careers
Code of Business Conduct and Ethics
The opinions expressed above are the personal opinions of the authors, not of OpenText. By using this site, you accept the Terms of Use. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.), Hewlett Packard Enterprise Company, or Micro Focus. As of January 31, 2023, the Material is now offered by OpenText, a separately owned and operated company. Any reference to the HP, Hewlett Packard Enterprise/HPE, and Micro Focus marks is historical in nature and the HP, Hewlett Packard Enterprise/HPE, and Micro Focus marks are the property of their respective owners.