How to clear Last Client Version

Hi,

I would like to force out a minimum client version on the PO. Before this I would like to collect data from GroupWise about the existing client versions. Unfortunately the Last Client Version stored in GW is not always relevant. Let me explain it. There are users, who only use GW Web or IMAP. But when a user receives its mailbox, a local IT admin logs in with Windows client to see if the mailbox works properly. GW stores this information and years later it displays that the Last Client Version is for example 18.0. Which is correct, but in this case it is misleading, because this mailbox is used only with GW Web or IMAP. I cannot use this information to create a statistics about existing clients. Of course I could check the Last Client Type too and if it displays "Limited", than I could remove this mailbox from the stats, but what if the user does have a client installed and only checked its mailbox from home via GW Web. If I could clear the Last Client Type and create the statistics a few weeks later, than this would make the statistics more accurate. So is there a way to clear the Last Client Version, Last Client Type, Last Client Build Date, Last Client Build Number attributes in GW admin console? I've checked the REST API for GW, but it only has a GET method for this data, no PUT or DELETE. I do have ZCM installed on most of the workstations, but not on all of them, because of firewalls.

Gellert

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  • 0  

    Hmm, I think that PUT will work.

    Both fields are part of /domains/{domain}/postoffices/{postoffice}/users/{user} - therefore it should work.

    Nevertheless it will be smart if you add an exchange idea for this. Yes, I know that especially these fields will be changed in 24.2 but ideas never hurt ...


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  • 0  

    Hmm, I think that PUT will work.

    Both fields are part of /domains/{domain}/postoffices/{postoffice}/users/{user} - therefore it should work.

    Nevertheless it will be smart if you add an exchange idea for this. Yes, I know that especially these fields will be changed in 24.2 but ideas never hurt ...


    Use "Verified Answers" if your problem/issue has been solved!

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  • 0   in reply to   

    I assume the reason this is a read-only field for the REST API is that this related to the audit log to determine the full and limited client etc this again is related to the license that an user is using so as the docu only has a GET but not a PUT/DELETE it can not be update manual or with a script