• State Not Answered
  • Replies replies
    9
  • Subscribers subscribers
    15
  • Views views
    391
  • Users 0 members are here
  • Locked Locked
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

GW2014R2SP1: Do not show any user inside GAC after creating userobject for external PO

MigrationDeletedUser
Good afrernoon,

we have a special problem with GAC.

The customer needs create external mail addresses inside GW Global
Address Book. No problem, we created external domain, inside external
postoffice and finaly one external user inside external PO.

But we have discovered there are no user shown inside GAC, no standard,
no external. It seems, there are no user defined but the user objects are
there, e.g. we can add them into groups, we can login into GW and so on.

The problem is only with GAC.

The solutin is to delete external PO with all users and resources and
suddenly the users object are back again.


In our testing site there is no problem with it at all. One different
thing is the customer has used external MS AD source for users.


Any idea? What can be wrong?

---

Thanks,

-Jan Dus
Parents
  • 0
    On Fri, 05 May 2017 11:45:22 GMT, dus2002
    <dus2002@no-mx.forums.microfocus.com> wrote:

    >Good afrernoon,
    >
    >we have a special problem with GAC.
    >
    >The customer needs create external mail addresses inside GW Global
    >Address Book. No problem, we created external domain, inside external
    >postoffice and finaly one external user inside external PO.
    >
    >But we have discovered there are no user shown inside GAC, no standard,
    >no external. It seems, there are no user defined but the user objects are
    >there, e.g. we can add them into groups, we can login into GW and so on.
    >
    >The problem is only with GAC.
    >
    >The solutin is to delete external PO with all users and resources and
    >suddenly the users object are back again.
    >
    >
    >In our testing site there is no problem with it at all. One different
    >thing is the customer has used external MS AD source for users.
    >
    >
    >Any idea? What can be wrong?

    What is GAC? Don't believe I've heard that acronym yet.

    --
    Ken
    Knowledge Partner

    If this post was helpful and you are logged into the web interface,
    please show your appreciation and click on the star below... Thanks!

    Create and vote for enhancements!
    https://www.microfocus.com/products/enhancement-request.html
  • 0 in reply to 
    On Fri, 05 May 2017 12:47:49 0000, KeN Etter wrote:

    > On Fri, 05 May 2017 11:45:22 GMT, dus2002
    > <dus2002@no-mx.forums.microfocus.com> wrote:
    >
    >>Good afrernoon,
    >>
    >>we have a special problem with GAC.
    >>
    >>The customer needs create external mail addresses inside GW Global
    >>Address Book. No problem, we created external domain, inside external
    >>postoffice and finaly one external user inside external PO.
    >>
    >>But we have discovered there are no user shown inside GAC, no standard,
    >>no external. It seems, there are no user defined but the user objects
    >>are there, e.g. we can add them into groups, we can login into GW and so
    >>on.
    >>
    >>The problem is only with GAC.
    >>
    >>The solutin is to delete external PO with all users and resources and
    >>suddenly the users object are back again.
    >>
    >>
    >>In our testing site there is no problem with it at all. One different
    >>thing is the customer has used external MS AD source for users.
    >>
    >>
    >>Any idea? What can be wrong?
    >
    > What is GAC? Don't believe I've heard that acronym yet.

    Good afternoon,

    sorry for my specification. GAC means GroupWise Administration Console.

    ---

    Thanks,

    -Jan
  • 0 in reply to 
    On Fri, 05 May 2017 15:04:27 GMT, dus2002
    <dus2002@no-mx.forums.microfocus.com> wrote:

    >On Fri, 05 May 2017 12:47:49 0000, KeN Etter wrote:
    >
    >> On Fri, 05 May 2017 11:45:22 GMT, dus2002
    >> <dus2002@no-mx.forums.microfocus.com> wrote:
    >>
    >>>Good afrernoon,
    >>>
    >>>we have a special problem with GAC.
    >>>
    >>>The customer needs create external mail addresses inside GW Global
    >>>Address Book. No problem, we created external domain, inside external
    >>>postoffice and finaly one external user inside external PO.
    >>>
    >>>But we have discovered there are no user shown inside GAC, no standard,
    >>>no external. It seems, there are no user defined but the user objects
    >>>are there, e.g. we can add them into groups, we can login into GW and so
    >>>on.
    >>>
    >>>The problem is only with GAC.
    >>>
    >>>The solutin is to delete external PO with all users and resources and
    >>>suddenly the users object are back again.
    >>>
    >>>
    >>>In our testing site there is no problem with it at all. One different
    >>>thing is the customer has used external MS AD source for users.
    >>>
    >>>
    >>>Any idea? What can be wrong?
    >>
    >> What is GAC? Don't believe I've heard that acronym yet.
    >
    >Good afternoon,
    >
    >sorry for my specification. GAC means GroupWise Administration Console.

    Read through your original post again. So it appears that the
    existence of an external PO causes all user objects to not display.
    I've not seen that and I have external objects. I'll ask around.

    --
    Ken
    Knowledge Partner

    If this post was helpful and you are logged into the web interface,
    please show your appreciation and click on the star below... Thanks!

    Create and vote for enhancements!
    https://www.microfocus.com/products/enhancement-request.html
Reply
  • 0 in reply to 
    On Fri, 05 May 2017 15:04:27 GMT, dus2002
    <dus2002@no-mx.forums.microfocus.com> wrote:

    >On Fri, 05 May 2017 12:47:49 0000, KeN Etter wrote:
    >
    >> On Fri, 05 May 2017 11:45:22 GMT, dus2002
    >> <dus2002@no-mx.forums.microfocus.com> wrote:
    >>
    >>>Good afrernoon,
    >>>
    >>>we have a special problem with GAC.
    >>>
    >>>The customer needs create external mail addresses inside GW Global
    >>>Address Book. No problem, we created external domain, inside external
    >>>postoffice and finaly one external user inside external PO.
    >>>
    >>>But we have discovered there are no user shown inside GAC, no standard,
    >>>no external. It seems, there are no user defined but the user objects
    >>>are there, e.g. we can add them into groups, we can login into GW and so
    >>>on.
    >>>
    >>>The problem is only with GAC.
    >>>
    >>>The solutin is to delete external PO with all users and resources and
    >>>suddenly the users object are back again.
    >>>
    >>>
    >>>In our testing site there is no problem with it at all. One different
    >>>thing is the customer has used external MS AD source for users.
    >>>
    >>>
    >>>Any idea? What can be wrong?
    >>
    >> What is GAC? Don't believe I've heard that acronym yet.
    >
    >Good afternoon,
    >
    >sorry for my specification. GAC means GroupWise Administration Console.

    Read through your original post again. So it appears that the
    existence of an external PO causes all user objects to not display.
    I've not seen that and I have external objects. I'll ask around.

    --
    Ken
    Knowledge Partner

    If this post was helpful and you are logged into the web interface,
    please show your appreciation and click on the star below... Thanks!

    Create and vote for enhancements!
    https://www.microfocus.com/products/enhancement-request.html
Children
  • 0 in reply to 
    On Fri, 05 May 2017 21:16:03 0000, KeN Etter wrote:

    > On Fri, 05 May 2017 15:04:27 GMT, dus2002
    > <dus2002@no-mx.forums.microfocus.com> wrote:
    >
    >>On Fri, 05 May 2017 12:47:49 0000, KeN Etter wrote:
    >>
    >>> On Fri, 05 May 2017 11:45:22 GMT, dus2002
    >>> <dus2002@no-mx.forums.microfocus.com> wrote:
    >>>
    >>>>Good afrernoon,
    >>>>
    >>>>we have a special problem with GAC.
    >>>>
    >>>>The customer needs create external mail addresses inside GW Global
    >>>>Address Book. No problem, we created external domain, inside external
    >>>>postoffice and finaly one external user inside external PO.
    >>>>
    >>>>But we have discovered there are no user shown inside GAC, no
    >>>>standard, no external. It seems, there are no user defined but the
    >>>>user objects are there, e.g. we can add them into groups, we can login
    >>>>into GW and so on.
    >>>>
    >>>>The problem is only with GAC.
    >>>>
    >>>>The solutin is to delete external PO with all users and resources and
    >>>>suddenly the users object are back again.
    >>>>
    >>>>
    >>>>In our testing site there is no problem with it at all. One different
    >>>>thing is the customer has used external MS AD source for users.
    >>>>
    >>>>
    >>>>Any idea? What can be wrong?
    >>>
    >>> What is GAC? Don't believe I've heard that acronym yet.
    >>
    >>Good afternoon,
    >>
    >>sorry for my specification. GAC means GroupWise Administration Console.
    >
    > Read through your original post again. So it appears that the existence
    > of an external PO causes all user objects to not display.
    > I've not seen that and I have external objects. I'll ask around.

    Good morning,

    I have created SR # 101068273981 with Micro Focus support.

    This situation is double dutch for me, we use this external domains, post
    offices and users with other installation without any problem. Even I am
    unable to replicate it elsewhere.

    ---

    -Jan

Resources

Support
Documentation
Learning Services
Partner Programs
Privacy
Compliance
Help
Company
Privacy Policy
Terms of Use
Cookies Preferences
Accessibility
Anti-Slavery Statement
Support
Contact Us
Careers
Code of Business Conduct and Ethics
The opinions expressed above are the personal opinions of the authors, not of OpenText. By using this site, you accept the Terms of Use. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.), Hewlett Packard Enterprise Company, or Micro Focus. As of January 31, 2023, the Material is now offered by OpenText, a separately owned and operated company. Any reference to the HP, Hewlett Packard Enterprise/HPE, and Micro Focus marks is historical in nature and the HP, Hewlett Packard Enterprise/HPE, and Micro Focus marks are the property of their respective owners.