Verified Answers

If an answer to your question is correct, click on "Verify Answer" under the "More" button. The answer will now appear with a checkmark. Please be sure to always mark answers that resolve your issue as verified. Your fellow Community members will appreciate it! Learn more

  • State Verified Answer
  • Replies replies
    4
  • Answers answer
    1
  • Subscribers subscribers
    14
  • Views views
    374
  • Users 0 members are here
  • Locked Locked
Related
Options
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

New Issue: Small Deployment shuts down after 15 minutes

ebsr_paramedic

All:

Our currently patched Filr Advanced small deployment randomly shuts down. This issue developed earlier today.

rcfilr status
● filr.service - Micro Focus Filr Service
Loaded: loaded (/usr/lib/systemd/system/filr.service; enabled; vendor preset: disabled)
Active: inactive (dead) since Sun 2021-10-03 17:00:06 EDT; 1h 55min ago
Process: 32688 ExecStop=/opt/novell/filr/bin/filr stop (code=exited, status=0/SUCCESS)
Process: 9819 ExecStart=/opt/novell/filr/bin/filr start (code=exited, status=0/SUCCESS)
Main PID: 9837 (code=exited, status=0/SUCCESS)

Oct 03 16:23:58 filr systemd[1]: Starting Micro Focus Filr Service...
Oct 03 16:23:58 filr filr[9819]: Tomcat started.
Oct 03 16:23:58 filr systemd[1]: Started Micro Focus Filr Service.
Oct 03 17:00:01 filr systemd[1]: Stopping Micro Focus Filr Service...
Oct 03 17:00:01 filr filr[32688]: Shutting down Filr Tomcat
Oct 03 17:00:06 filr systemd[1]: Stopped Micro Focus Filr Service.
Oct 03 18:00:01 filr systemd[1]: Stopped Micro Focus Filr Service.

Must use "rcfilr start" to keep this deployment running.  a system reboot has not resolve the issue. it's a weekend so MF Support (02000715) is not readily available.

Any thoughts to investigate this issue?

Parents Reply Children

  • Suggested Answer

    0 in reply to   

    Correct. US support offered a workaround late last evening & into the wee hours this morning, We were able to permanently resolve the partition issue earlier this afternoon. all is good now.

    Google also of great assistance as I found this article:

    FAMT and Filr processes stopped without obvious reason.

     https://support.microfocus.com/kb/doc.php?id=7012935 

    However, towards the end of the TID there is mentioned of an enhancement request:

    Additional Information

    An enhancement request has been made, to make it more visible if the script has unloaded the Filr and FAMT processes.
    >>>>
    i'd like to know what is bloating the "/" and how this can be cleaned up. I noticed when i applied the latest patch "/" grew from 89% to 92%. This is, in part, what started the abrupt ABENDS.
     

Resources

Support
Documentation
Learning Services
Partner Programs
Privacy
Compliance
Help
Company
Privacy Policy
Terms of Use
Cookies Preferences
Accessibility
Anti-Slavery Statement
Support
Contact Us
Careers
Code of Business Conduct and Ethics
The opinions expressed above are the personal opinions of the authors, not of OpenText. By using this site, you accept the Terms of Use. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.), Hewlett Packard Enterprise Company, or Micro Focus. As of January 31, 2023, the Material is now offered by OpenText, a separately owned and operated company. Any reference to the HP, Hewlett Packard Enterprise/HPE, and Micro Focus marks is historical in nature and the HP, Hewlett Packard Enterprise/HPE, and Micro Focus marks are the property of their respective owners.