Idea ID: 2879484

Enhancing VM Restore Error [172:172]

Status: Waiting for Votes

Thanks to  for this suggestion!

The following actions are currently suggested for Error [172:172] with a failing VM restore.

[Major] From VEPA_VMWARE@backup_node 

[172::172] Error creating Virtual Machine 'server_restore'

Suggested actions when clicking the error:

  1. Ensure enough space in datastore
  2. Ensure vCenter is accessible from host through network
  3. Ensure there is no VM of the same name

A fourth possible cause of the error has been found by checking the VMWare all Events log, finding a Warning event, showing a missing permission to perform the restore. Specifically in the example case, it was "VirtualMachine.Create" permission.

So the suggestion here is to add:

4. Check the virtual environment (VMware: all Events list) for Warning events which may highlight a permission missing.


Koen Verbelen

Although I am an OpenText employee, I am speaking for myself and not for OpenText.
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