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Data Protector 9: SSL Error on client access

MigrationDeletedUser over 9 years ago

Hi,

I'm migrate data protector 7 to 9 and after migration, my data protector 9 client do not access the cell manager.

Error: Unknown SSL protocol error in conection to cellmanager:7116

Thank you for any assistence.

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MigrationDeletedUser over 9 years ago in reply to MigrationDeletedUser +1

what exactly? viewing the Certificate or generating a new one?
Sebastian.Koehler over 9 years ago in reply to MigrationDeletedUser +1

You will need the Linux and Windows patch bundle. The GUI should be running the same version. Here are the links. https://softwaresupport.hp.com/group/softwaresupport/search-result/-/facetsearch/document…

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0 MigrationDeletedUser over 9 years ago

Open https://<cellserver hostname>:7116 in a Browser and Check the Certificate that is delivered.
Often enough the Expiration Date lies in past and therfore prevents access.
If that is the case you'll need to generate a new certificate with shorter vaild time (anything before 2038) using omnigencert.pl. Check the Admin-Guide for Details on the parameters.
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0 MigrationDeletedUser over 9 years ago in reply to MigrationDeletedUser

OK. The patch 904 was applied, but dont work.I checked the certificates generated, listed below, and have one with validation date expired.

List of known Certificates:
"hpdpcert.pem" from 10/06/2011 10:40:50 AM
"cacert.pem" from 08/14/2015 02:15:58 PM

To generate a new certificate i need a store_password. To get this parameter i need to create a new store_password or get from the old version (data protector 7)?
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0 Sebastian.Koehler over 9 years ago in reply to MigrationDeletedUser

No, the password was not existing in version 7. You can get it from /etc/opt/omni/client/components/webservice.properties.

Visit this customer advisory for the full details. It contains the procedure to re-generate the certificate.

http://h20565.www2.hpe.com/hpsc/doc/public/display?docId=emr_na-c04350769

Regards,
Sebastian
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0 MigrationDeletedUser over 9 years ago in reply to Sebastian.Koehler

Sebastian,

   The document http://h20565.www2.hpe.com/hpsc/doc/public/display?docId=emr_na-c04350769 is not online.

   The server return error 403, forbidden.

   How can I access the doc?

Thank you for your attention.
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0 MigrationDeletedUser over 9 years ago in reply to MigrationDeletedUser

Link works for me.
Alternatively the Tool is also described in Installation-Guide (Chapter Certificate Generation Utility)
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0 MigrationDeletedUser over 9 years ago in reply to MigrationDeletedUser

Link works for me.
Alternatively the Tool is also described in Installation-Guide (Chapter Certificate Generation Utility)
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Data Protector 9: SSL Error on client access

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