Upgrade from 10.80 to 10.91

When I try to upgrade HP Data Protector from version 10.80 to 10.91, I encounter an error. I'm running the installer as an Administrator.

[NORMAL] Global options file has been upgraded.
[NORMAL] Notification file data has been upgraded.
[NORMAL_DETAIL] Service Data Protector Inet started.
[NORMAL_DETAIL] Service Data Protector CRS started.
[NORMAL_DETAIL] Service Data Protector Filter Listener Service started.
[NORMAL_DETAIL] Service Data Protector IDB started.
[NORMAL_DETAIL] Service Data Protector IDB connection pool started.
[NORMAL_DETAIL] Service Data Protector Application Server started.
[CRITICAL] Keycloak Database initialization failed.
[CRITICAL_DETAIL] Keycloak Database initialization failed with the output:
  Keycloak Database creation succeeded.
  Could not connect to the IDB.
 
[NORMAL_DETAIL] Service Data Protector Application Server restarted successfully.
[CRITICAL_DETAIL] Keycloak service initialization failed.
[NORMAL_DETAIL] Service Data Protector Application Server restarted successfully.
[WARNING] Reloading the Application Server configuration data timed out before completion.
[NORMAL_DETAIL] Service Data Protector Application Server restarted successfully.
[WARNING] Reloading the Application Server configuration data timed out before completion.
[CRITICAL_DETAIL] Failed to bind to Keycloak with script output - Failed to connect to the controller: The controller is not available at localhost:9999: java.net.ConnectException: WFLYPRT0053: Could not connect to remoting://localhost:9999. The connection failed: WFLYPRT0053: Could not connect to remoting://localhost:9999. The connection failed: Connection refused: no further information
  .
[CRITICAL_DETAIL] Binding Keycloak service failed.
all services are running except the application service

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  • 0  

    So what's the goal of the upgrade from an unsupported version to another unsupported version?

    Was this a 10.80 cell server on a virtual server or a physical one? If it was virtual then you may already be back at 10.80 by reverting to the old image?! If that's not a possibility then going back to 10.80 will be difficult. That's what experience tells us.

    Your best chance is to run omniasfix on the 10.91. It is not available by default on this version, but you can get it from support.


    Koen Verbelen

    Although I am an OpenText employee, I am speaking for myself and not for OpenText.
    If you found this post useful, give it a “Like” or click on "Verify Answer" under the "More" button.
    You may also be interested in my Data Protector Support Tips listed per category

Reply
  • 0  

    So what's the goal of the upgrade from an unsupported version to another unsupported version?

    Was this a 10.80 cell server on a virtual server or a physical one? If it was virtual then you may already be back at 10.80 by reverting to the old image?! If that's not a possibility then going back to 10.80 will be difficult. That's what experience tells us.

    Your best chance is to run omniasfix on the 10.91. It is not available by default on this version, but you can get it from support.


    Koen Verbelen

    Although I am an OpenText employee, I am speaking for myself and not for OpenText.
    If you found this post useful, give it a “Like” or click on "Verify Answer" under the "More" button.
    You may also be interested in my Data Protector Support Tips listed per category

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