Verified Answers

If an answer to your question is correct, click on "Verify Answer" under the "More" button. The answer will now appear with a checkmark. Please be sure to always mark answers that resolve your issue as verified. Your fellow Community members will appreciate it! Learn more

  • State Verified Answer
  • Replies replies
    26
  • Subscribers subscribers
    11
  • Views views
    2904
  • Users 0 members are here
  • Locked Locked
Related
Options
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Retval 8010, DP 8, and Exchange 2013 integration

MigrationDeletedUser

Our friend RETVAL 8010 is showing up when I try to configure a backup job on DP 8 for Exchange 2013 integration.  Fortunately, right now this is in my test lab, but I'm going to need a solution for Exchange 2013 in a month or so.

 

Is this a known issue (read: an easy fix)?

 

Thanks

Ken

Parents

  • Verified Answer

    0

    According to Microsoft, exception 0xC0000142 (STATUS_DLL_INIT_FAILED) means that initialization of the  dynamic link library failed. It looks like some of dll's linked to e2010_bar are missing or not correctly registered.

     

    1) In Windows 2012 environment .net framework 3.5 is not installed by default,  so please install it manually through ServerManager on all windows 2012 machines and after that try again to configure Exchange  integration. If configuration fails again, proceed with following steps.

     
    2) Start command prompt at client testlabex04 (if possible also try on other machines), execute following commands and send us  output:
        
    "C:\Program Files\OmniBack\bin\e2010_bar.exe" -v
    "C:\Program Files\OmniBack\bin\e2010_bar.exe" -chkconf
    "C:\Program Files\OmniBack\bin\e2010_bar.exe" -getexchversion
     
    3) If you receive error as expected in step 1, try to reinstall Microsoft Visual C 2008 and 2010 runtime (download:  http://support.microsoft.com/kb/2019667) and after that try again commands from previous step, and if they are working, try again  to configure Exchange integration
     
    This case is still an open issue, no clear solution yet
  • 0 in reply to 

    Bob,

     

    The tests you wanted me to run have returned the following output:

     

    PS C:\Program Files\OmniBack\bin> e2010_bar.exe -v
    HP Data Protector A.08.00: E2010_BAR, internal build 596, built on Monday, May 20, 2013, 4:25 AM

     

    PS C:\Program Files\OmniBack\bin> e2010_bar.exe -chkconf

    [Critical] From: OB2BAR_E2010_BAR@wkfntdexch11.dev.lz.com "MS Exchange 2010 Server"  Time: 11/26/2013 2:01:19 PM

     Configured User svc-d-dataprotector is not a member of MS Exchange built-in group 'Organization Management'.

     

    (which I find interesting because I have a screen shot from my Exchange guy that says this is NOT the case - the account in question IS in fact in the built-in group 'Organization Management')

     

    PS C:\Program Files\OmniBack\bin> e2010_bar.exe -getexchversion

    MS Exchange Server version = v15

     

    Thanks

    Ken

Reply
  • 0 in reply to 

    Bob,

     

    The tests you wanted me to run have returned the following output:

     

    PS C:\Program Files\OmniBack\bin> e2010_bar.exe -v
    HP Data Protector A.08.00: E2010_BAR, internal build 596, built on Monday, May 20, 2013, 4:25 AM

     

    PS C:\Program Files\OmniBack\bin> e2010_bar.exe -chkconf

    [Critical] From: OB2BAR_E2010_BAR@wkfntdexch11.dev.lz.com "MS Exchange 2010 Server"  Time: 11/26/2013 2:01:19 PM

     Configured User svc-d-dataprotector is not a member of MS Exchange built-in group 'Organization Management'.

     

    (which I find interesting because I have a screen shot from my Exchange guy that says this is NOT the case - the account in question IS in fact in the built-in group 'Organization Management')

     

    PS C:\Program Files\OmniBack\bin> e2010_bar.exe -getexchversion

    MS Exchange Server version = v15

     

    Thanks

    Ken

Children
  • 0 in reply to 

    Reapplied Visual C 2008 and 2010 redistributables (not sure VC 2010 was ever on the Exch 2013 server)... second command changed:

     

    PS C:\Program Files\OmniBack\bin> e2010_bar -chkconf

    MS Exchange 2010 Configuration check success

     

    Now I am able to configure the backup job.

     

    HOWEVER...

     

    DP8 doesn't seem to recognize the DP 7 licenses I had in place.  It tells me there is no cell manager license.

     

    I seem to recall seeing that one out here somewheres... time to start digging!

     

    Ken

Resources

Support
Documentation
Learning Services
Partner Programs
Privacy
Compliance
Help
Company
Privacy Policy
Terms of Use
Cookies Preferences
Accessibility
Anti-Slavery Statement
Support
Contact Us
Careers
Code of Business Conduct and Ethics
The opinions expressed above are the personal opinions of the authors, not of OpenText. By using this site, you accept the Terms of Use. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.), Hewlett Packard Enterprise Company, or Micro Focus. As of January 31, 2023, the Material is now offered by OpenText, a separately owned and operated company. Any reference to the HP, Hewlett Packard Enterprise/HPE, and Micro Focus marks is historical in nature and the HP, Hewlett Packard Enterprise/HPE, and Micro Focus marks are the property of their respective owners.