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Outline is not sorting correctly

MigrationDeletedUser
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This article explains why sorting is not functioning in TrackRecord 4 and earlier versions.

Problem:

Sometimes the query results of my outline do not seem to sort correctly. Why is this?

Resolution:

It is possible that you may have accidentally disabled sorting on your outline. Right-click on the header that is not sorting and make sure that Sort Items is checked. If it is already checked, you can uncheck it and then recheck it. This will force an immediate sorting of the query results. Also, select your header and then from the menu bar, select Outline > Preferences. Make sure that the Sort Sets box is checked under the Sorting section.

Note: TrackRecord 4.x and below is no longer supported. For more information on upgrading to the client/server version of TrackRecord, please contact your Micro Focus sales representative.
Old KB# 14690
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The opinions expressed above are the personal opinions of the authors, not of OpenText. By using this site, you accept the Terms of Use. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.), Hewlett Packard Enterprise Company, or Micro Focus. As of January 31, 2023, the Material is now offered by OpenText, a separately owned and operated company. Any reference to the HP, Hewlett Packard Enterprise/HPE, and Micro Focus marks is historical in nature and the HP, Hewlett Packard Enterprise/HPE, and Micro Focus marks are the property of their respective owners.