Hi Sachin, can you click on "Report bug" and send us the stack trace. That should help with finding where the issue is.

Hi Hareesh, below are the details from "Report Bug" window. Thank you!

Time of report generation: 2022-08-03 05:06:55Z
GUI Build: 14.0.4-87
SDK Build: 14.0.4.50
Exception Class: com.starteam.xml.XMLParseException
================

Exception Message:
==================
Content is not allowed in prolog.
Localized Exception Message:
==================
Content is not allowed in prolog.

Stack Trace:
============
com.starteam.xml.XMLParseException: Content is not allowed in prolog.
at com.starteam.xml.DOMBuilder.build(DOMBuilder.java:29)
at com.starteam.xml.Builder.build(Builder.java:11)
at com.starteam.xml.XMLDocument.build(XMLDocument.java:46)
at com.borland.starteam.gui.model.XMLHistoryColumnManager.parseFile(XMLHistoryColumnManager.java:116)
at com.borland.starteam.gui.model.XMLHistoryColumnManager.load(XMLHistoryColumnManager.java:62)
at com.borland.starteam.gui.model.XMLHistoryColumnManager.reloadIfNeeded(XMLHistoryColumnManager.java:55)
at com.borland.starteam.gui.model.ChangesTableModel.setupColumns(ChangesTableModel.java:497)
at com.borland.starteam.gui.model.ChangesTableModel.<init>(ChangesTableModel.java:149)
at com.borland.starteam.gui.model.ChangesTableModel.<init>(ChangesTableModel.java:142)
at com.borland.starteam.gui.ChangeViewerComponent.<init>(ChangeViewerComponent.java:120)
at com.borland.starteam.gui.swing.ItemDetailsPane.init(ItemDetailsPane.java:161)
at com.borland.starteam.gui.swing.ItemDetailsPane.<init>(ItemDetailsPane.java:80)
at com.borland.starteam.gui.ContentComponent.init(ContentComponent.java:116)
at com.borland.starteam.gui.ContentComponent.onViewSet(ContentComponent.java:160)
at com.borland.starteam.gui.ViewComponent$1.run(ViewComponent.java:115)
at com.borland.starteam.gui.ViewComponent.setView(ViewComponent.java:125)
at com.borland.starteam.gui.swing.ViewInternalFrame.setView(ViewInternalFrame.java:253)
at com.borland.starteam.gui.swing.StarTeamFrame$20.run(StarTeamFrame.java:1919)
at com.borland.starteam.gui.swing.StatusDialog$2.run(StatusDialog.java:210)
at java.lang.Thread.run(Unknown Source)

System Properties:
==================
java.runtime.name: Java(TM) SE Runtime Environment
sun.boot.library.path: C:\Program Files\Borland\Java\Oracle1.7.0_80\bin
java.vm.version: 24.80-b11
java.vm.vendor: Oracle Corporation
java.vendor.url: http://java.oracle.com/
path.separator: ;
java.vm.name: Java HotSpot(TM) 64-Bit Server VM
file.encoding.pkg: sun.io
user.script:
user.country: US
sun.java.launcher: SUN_STANDARD
sun.os.patch.level:
java.vm.specification.name: Java Virtual Machine Specification
user.dir: C:\Program Files\Borland\StarTeam Cross-Platform Client 14.0
java.runtime.version: 1.7.0_80-b15
java.awt.graphicsenv: sun.awt.Win32GraphicsEnvironment
java.endorsed.dirs: C:\Program Files\Borland\Java\Oracle1.7.0_80\lib\endorsed
os.arch: amd64
java.io.tmpdir: C:\Users\SACHIN~1.BHA\AppData\Local\Temp\
line.separator: [0xd,0xa]
java.vm.specification.vendor: Oracle Corporation
user.variant:
os.name: Windows 8.1
sun.jnu.encoding: Cp1252
java.library.path: C:\Program Files\Borland\StarTeam Cross-Platform Client 14.0;C:\Program Files\Borland\StarTeam SDK 14.0\bin;C:\Program Files\Borland\StarTeam SDK 14.0\lib;C:\Program Files\Borland\Java
sun.awt.enableExtraMouseButtons: true
java.specification.name: Java Platform API Specification
java.class.version: 51.0
sun.management.compiler: HotSpot 64-Bit Tiered Compilers
os.version: 6.3
user.home: C:\Users\sachin.bhave
user.timezone: Asia/Calcutta
sun.net.http.allowRestrictedHeaders: true
java.awt.printerjob: sun.awt.windows.WPrinterJob
java.specification.version: 1.7
file.encoding: Cp1252
user.name: sachin.bhave
java.class.path: C:\Program Files\Borland\StarTeam Cross-Platform Client 14.0;C:\Program Files\Borland\StarTeam SDK 14.0\lib\starteam140.jar;C:\Program Files\Borland\StarTeam SDK 14.0\lib\starteam110.bridgeTo.starteam140.jar;C:\Program Files\Borland\StarTeam Cross-Platform Client 14.0\starteam-gui.jar;C:\Program Files\Borland\Java\Oracle1.7.0_80\lib\jfxrt.jar
onwin32: y
java.vm.specification.version: 1.7
sun.arch.data.model: 64
java.home: C:\Program Files\Borland\Java\Oracle1.7.0_80
sun.java.command: com.starbase.starteam.gui.Main
loadNativeDLLs: True
java.specification.vendor: Oracle Corporation
user.language: en
awt.toolkit: sun.awt.windows.WToolkit
starteam.file.encoding: windows-1252
java.vm.info: mixed mode
java.version: 1.7.0_80
java.ext.dirs: C:\Program Files\Borland\Java\Oracle1.7.0_80\lib\ext;C:\WINDOWS\Sun\Java\lib\ext
sun.boot.class.path: C:\Program Files\Borland\Java\Oracle1.7.0_80\lib\resources.jar;C:\Program Files\Borland\Java\Oracle1.7.0_80\lib\rt.jar;C:\Program Files\Borland\Java\Oracle1.7.0_80\lib\sunrsasign.jar;C:\Program Files\Borland\Java\Oracle1.7.0_80\lib\jsse.jar;C:\Program Files\Borland\Java\Oracle1.7.0_80\lib\jce.jar;C:\Program Files\Borland\Java\Oracle1.7.0_80\lib\charsets.jar;C:\Program Files\Borland\Java\Oracle1.7.0_80\lib\jfr.jar;C:\Program Files\Borland\Java\Oracle1.7.0_80\classes
java.vendor: Oracle Corporation
file.separator: \
java.vendor.url.bug: bugreport.sun.com/.../
sun.cpu.endian: little
sun.io.unicode.encoding: UnicodeLittle
sun.desktop: windows
sun.cpu.isalist: amd64

CLASSPATH details:
==================
C:\Program Files\Borland\StarTeam Cross-Platform Client 14.0 : directory
C:\Program Files\Borland\StarTeam SDK 14.0\lib\starteam140.jar : size=3643119, time=[Wed Jun 03 18:14:10 IST 2015]
C:\Program Files\Borland\StarTeam SDK 14.0\lib\starteam110.bridgeTo.starteam140.jar : size=764852, time=[Wed Jun 03 18:14:13 IST 2015]
C:\Program Files\Borland\StarTeam Cross-Platform Client 14.0\starteam-gui.jar : size=5273254, time=[Mon Jun 08 18:48:30 IST 2015]
C:\Program Files\Borland\Java\Oracle1.7.0_80\lib\jfxrt.jar : size=13555830, time=[Fri May 01 21:14:30 IST 2015]

this issue has been fixed in CPC 14.0.91 and higher, please upgrade

Thank you Danielle! Will get the upgraded version!! Thank you once again!!