PVCS - Could not access file because it is in use by another user.

Question

Hi

I have two instances of users being unable to check out documents with the error:

'Could not access file because it is in use by another user. Check out <file>. <archive>'

the users privilages are correct, I can check them out as SuperUser, others with the same privs can check them out as well.

Everything on the fileserver looks ok.....no sem leftovers that I can see....

Can anyone offer some advice please?

Many thanks

Richard Gering · Answer

Hello Chris, 
 File In Use errors can be caused by an inability to obtain a semaphore, or an inability to to write the target file. As a test, please split the Check-out into a separate Get and Lock operation. 
 
 If the Lock operation works but the Get operation fails, the problem is with the file the user is trying to write to (permissions, open in an editor, etc.). 
 If the Get operation works but the Lock operation fails, there either is a problem with an existing semaphore, or VM is unable to create one. Should it prove hard to find the origin of this, seeing the output from VM_Debug.bat (from KB doc S141099 ) might prove helpful. You might want to open a support case for this and upload that file to it. 
 
 With kind regards, 
 - Richard.

Richard Gering · Answer

Hi Chris, 
 For a single file, have the user try this: 
 
 Copy the "Copy To:" field of the Get or Check-out operation without the file part (i.e. target directory). 
 Launch File Explorer and paste this path as-is. 
 If the target file exists, use right-click | Properties to confirm they can both unset and set the Read-only attribute. 
 If the target file exists, confirm they can rename the file. 
 If the target file exists, confirm they can delete the renamed file. 
 Confirm they can create the target file (e.g., using Notepad). 
 
 If any of steps 3-6 fail, Version Manager will fail to perform a Get / Check-out for that file as well. 
 Kind regards, 
 - Richard.

Menu

PVCS Discussions

Verified Answers

PVCS - Could not access file because it is in use by another user.

Resources