• Integration Jira X Octane

    Good afternoon everybody I'm trying to do an integration from Jira to Octane, our Jira is onprimises and our Octane SaaS, in this integration most of the fields mapped are to master, that is, it comes from Jira to Octane, however I have a single field…
  • avoiding duplication on first sync

    Hi, We just went from using ALM QC to ValueEdge. We have been given a SAAS Microfocus Connect offering to enable integration. Our first task is to simply synchronize Bugs\Defects between Jira and ValueEdge. Some people have already been manually creating…
  • is it possible to connect multiple Jira instances to the same microfocu ALM OCtane server?

    I'd like to know if it is possible to connect and synchronize multiple Jira instances to the same microfocus ALM OCtane server. Thank you.
  • Jira Description field including images

    Hello community, Does someone know if it's possible to sync Jira Description field with ALM Description field when in the source field an image is included. Usually when a Jira user attach an image in the Description field of an issue, automatically…
  • Defect Link in Requirements not being sent from ALM QC to JIRA

    Hi Everyone, We are trying to sync ALM Qc with Jira where i have tried syncing Story with Requirements. Everything is working fine except one field. i.e. rel.outwards.causes(jira)(target) -- connected-to-defect Defect(ALM)(source). When I link a…
  • How to prevent Defect duplication in MF ALM on type change in Jira?

    We have a connection that synchronizes Bugs and CRs from Jira to Defects in MF ALM. As Bugs and CRs are different types in Jira and MF Connect only allows to define a TypeMapping towards one type, we have one connection with two (identical) type-mappings…
  • Synchronize multivalue List from Jira to ALM QC

    Hi there, I'd have to synchronize Jira Bugs to ALM Defects bidirectional: Tester creates defect in ALM, Connect synchronizes to Jira, developer fixes bug and status gets updated in ALM - so far so good. Each Bug has field "found in Version" and "Release…
  • Formatting in Description Field is lost while performing Sync from ALM/QC to Jira

    Hi Team, While performing the sync from ALM/QC to Jira(vice versa is working fine) , the Description field format is not reflecting correctly. In the ALM/QC, i've given the description with lines one below the other (bold and non-bold), but after…
  • Installing MF connect on linix platform without root access

    Hello Team, We are in the process of installing MF connect application to have integration between PPM and Jira. However, the installation notes require root access to install the system. Is there any way around to install this application mfconnect-linux…
  • Porting Sprint from Jira to Release-Cycle in ALM/QC

    Hi, We're trying to map Sprint from Jira to Release Cycle in ALM/QC. How do we specify the release that the Release-Cycle is associated with? if we try in calculated value to set the value of parent-id to a default value (for example parent-id to 1056…
  • Jira ALM/QC Synchronization delay

    Hi, I've made a configuration to synchronize ALM/QC and Jira using MFConnect. Started connection on MF Connect with a sync frequency of 2 minutes. 1. Created defect in ALM/QC, which Appeared as Bug in Jira ( as Expected). 2. Changed the status…
  • how to sync using the Jira Label field with octane

    Hi My customer has some words added to "Label" field on Jira We would like to sync only the issues that has a specific label word added to this field. i have selected label field in the filter but no dropdown box has appeared. someone could…
  • Full Synchronization between ALM/QC and Jira

    Hi Team, We are trying to sync bug issue type in Jira with defect type in ALM/QC as POC. We were able to map the fields accordingly, But the MF connect setup is not performing the full sync, I mean existing bugs/defects are not getting synced, only…
  • Link JIRA Label to ALM

    I am trying to link Label field from JIRA to ALM. I can't make it work. I can't able to find a mapping field in ALM for that particular field. Label in JIRA is like a tag. We can type anything in that field and hit enter. It will get created as a tag…
  • Move Defect - Synchronize bidirectional two Jira-Projects in one ALM-Project without Defect duplication

    Hi There, I have two agile teams (ADA & MR) working with their own Jira product projects (V8.20.x) where they do their agile stuff, like sprint planing and so on. For each of the projects I have a board and a connection in MF Connect (V4.4.2). In…
  • How to synchronize parent-child relations from MF ALM to Jira

    In MF ALM a Testcase consists out of several Design Steps. In Jira we have defined a Type "Testcase" and a new kind of sub-issuetype "Designstep". Now we want to synchroinze the Testcases and Designsteps from MF ALM to Jira. Synchronizing the Testcases…
  • Compatibility with Jira 8.20.9

    Hello everyone! To synchronize our Jira instance with ALM QC v15.01 we were using ALM Synchronizer up until last week. However, last week, we had to upgrade in urgency our Jira Server from 8.20.6 to 8.20.9 and ALM Sync broke and is unable to synchronize…
  • Synchronization of Defects from MF ALM to Jira - Half of them can not be synchronized due to missing DefaultWysiwygConverter - How to find the root cause?

    Good Morning, I tried to synchronize Defects from MF ALM into issues in Jira. My synchronization succeeds for half of the defects (corresponding issues in Jira are created and updated) and fails for the other half. For the failing half I got a lot…
  • Renamed ALM Octane workspace - Connection disabled due to error

    Hello all, I recently synchronised an ALM Octane workspace with a Jira project. I renamed the ALM Octane workspace from "BDIH" to "Web Applications" afterwards . Now the connection can no longer find the defined project "BDIH", the corresponding…
  • Create sync filter with octane "detected on release"

    Hi We need to sync defects from octane to Jira. In the octane workspace, they are working with different releases at the same time, so, one of the filter we need to apply is the "Detected on release". I have tried to create many different filters…
  • Formatting in Description field is lost (from Octane to Jira)

    Hello all, it is about the connection between Octane and Jira. When synchronizing from Octane to Jira, the formatting (like bold, italics, colors, ...) is lost in the Description field. From Jira to Octane the transfer of formatting works fine. Did…
  • Error message while trying to set up MF Connect between Octane and Jira

    We are trying to set up MF Connect 4.4.1 in a development environment with Octane 15.0.20 and Jira 8.13.3. The first synchronisation we would like to set up is for defects only. We have created a datasource for Octane and a datasource for Jira with…
  • Is it possible to synchronise the deletion of an item from Jira to Octane?

    Hello the community, I think Everything is in the subject title. I'm synchronising Epics and features between Jira and Octane. When an Epic or Feature is delted in Jira I would like to have the corresponding Epic/Feature also deleted in Octane.…
  • Defect - Sync fields "Backlog Items" (Octane) <=> "rel.outward.blocks" (Jira) error

    Hello all, When synchronizing via MF Connect, I have the following problem: When transferring a defect from Octane to Jira, the field "rel.outward.blocks" is not populated if it is attached to a Jira Issue Type "Use Case". An error message appears:…
  • [Octane - Jira connection]_how to map epic links or octane relation?

    Hello the MF Connect community, I would like to know if it is possible to synchronise Epics-Features links between Jira and Octane? On JIRA side, this link is shown via the "epic link" field from the feature. On Octane side, this link is shown…