sorry for late response - I will get in touch with an expert!

Hi Michelle, thanks for the post.

I have reached out and been told....

There's a bunch of things that go into calculating a sizing, and a rule-of-thumb isn't a hard and fast rule.  The largest aspect of this has to do with what kinds/filetypes of documents or records are being indexed.

While the "rule-of-thumb" being cited is typical for a "fileshare" of documents, these can be skewed if denser documents are being indexed; for example, TXT documents vs. Image PDF documents.

Additionally, if the documents/records are constantly being updated or moved around, this could lead to many document updates or deletions within the IDOL index, which could demand a more regular maintenance cycle of the IDOL Index -- for example, running DRECOMPACT.

I suggest you reach out to support, and consider if the client would like to upgrade as the version they are on went End of Life in 2018.

Kind regards,

Laurence

Thank you for the reply. I should have specified the version of CM is 10.0.501.  So, IDOL is whatever ships with that version of CM.

I didn't upgrade them from 9.x (I wouldn't install a .0 release - fool me once!).  I am trying to get them to upgrade.  Their documents are primarily .docx and not filled with images.

I appreciate your time.

Regards,

Michelle