• IG 4.3.1 Starting an arbitrary workflow

    In version 4.3.1, is the mechanism to start a workflow arbitrary, or is it always tied to a specific permission request or review process? Is this type of review process still possible? It seemed to be available in previous versions, where the workflow…
  • Starting an arbitrary workflow

    In 4.2 or later, is there a mechanism to arbitrarily kick off a workflow, or is it always tied to a specific permission request, or a review process? --Jim
  • Custom forms on business roles

    Since with IG 4.2 it is now possible to directly request business roles, is there a way to use a custom forms for those as well? I would like to assign a custom workflow using flowdata given by the user during request here. The reason why this has…
  • The user search in the request tab would benefit from search filters

    I think the user search under "Requests" -> "Search" would be more user friendly if it had a filter like the user search under "Catalog" -> "Identities"
  • Is it possible to create custom composite attributes?

    With IG 4.2 it is now possible to use the "isManager" subcondition for condition expressions in request policies. This is a great addition, since before this could only be done by using coverage maps, which might legally qualify as torture. With…
  • Access Request do not require wait for verification

    When using access request, if a user has an account or permission assignment and either a review or a request is made to revoke the access. That access goes through fulfillment and goes into the "awaiting verification" state. We have some applications…
  • Make access request comment box mandatory

    Use Case: The requestor requests multiple access for an application. One of the permissions is assigned manually by the application team for the user in target application. The instruction for manual provisioning is provided in final submit box…
  • Include user email on request and compare screen

    Use Case: The requestor goes to IG Access Request portal to request access for a user. The requestor search for a user by name and results return multiple identities. The requestor cannot identify which user, with the same name, that the access…
  • Access Request Administrator by Applications

    Use Case: The IG has multiple applications and user make access request for all these applications. An access request administrator for an application log in and the user sees only the access requests of the applications user has rights to see.…
  • IG 3.7.3 Off-Cloud Database Maintenance Best Practices / Lessons Learned

    Dear Community, I have some questions regarding your experience with IG DB cleanup / maintenance / housekeeping / archiving etc. We are currently trying to enable customers to switch from IDM based permission requests to IG Access Request to provide…
  • View requests of others

    In the Identity Governance Access Request feature, is it only the Request Administrator role that can view requests and approvals of others? Is there a way to give application owners to view requests for their applications, managers to view their downline…
  • How to properly implement the proccess to make a Identity Manager automated (system) Fulfillment through Access Request

    Hi, community. The scenario I'm facing is, when a Access Request is made and the manager and owners approved, the access requested must be granted to the Initiator without manual intervention. I followed the course instructions from Identity Governance…
  • Coverage Map for Manager's Manager

    We are using IG 3.7.3 software version of IG. In the Access Request module, we are configuring the approval policies and the requirement is to have a two tier manager approval. The first step is easy, simply use the recipient's supervisor. However, where…
  • IG Administrative Approval

    Within the Access Request UI, some of the roles can see all approval activities and retract them. The searching features don't seem to work for them, which is a different issue. What I'm primarily looking for is the ability to have a select handful of…
  • IG Fulfillment - ability to download pending fulfillment requests to csv

    For IG fulfillments, while we are working to integrate with our ITSM solution, the ability to download pending fulfillment requests to a CSV file would make manual ticketing to track requested changes from Access Reviews much easier.
  • DAAS fulfillment requests stuck

    Issue started this morning, any requests from CX are currently showing as pending daas fulfillment but the requests coming from business roles are going through. Steps taken: - Restarted Tomcat - Increased logging (trace) - Deleted DAAS folder…
  • The resource should be notified if the request has been approved or denied.

    After the Requestor (Manager) submits a request for a resource (subordinate), the resource does not receive any communication from the system if the request was approved or denied. If the Requestor is OOO or just otherwise busy, there is delay for the…
  • Automatic request policy assignment

    Working on configuring the request UI within IG for a client. There is a significant number of permissions in the catalog and we do not want to open them all up for request, however, we also don't want to have to individually select each permission to…
  • UI Enhancement - Label - My Pending Requests

    The label "Requests" under Requests tab is redundantly confusing. Can you please rename "Requests" to "Pending" if you want to stick to just a one-word label, which looks nice. Or say "My Requests". But just "Requests" is confusing to users.
  • UI Enhancement - Label - Requesting For

    The label "Requesting For" is displayed above the user for whom you are requesting's contact card under "Requests > Search", but under "Requests > Browse", there is no label to let the user know that they can click on the contact card to request for someone…
  • direct link to an access request

    Hi, Is it possible to send a link to a user that opens a specific access request(access request form)? This is essential if we, for example, want a chatbot to be able to send links or redirect users when asked about access requests. Should also…
  • How to send the custom form fields to the Manual Fulfillment configuration

    Hi I have created a custom form with a few additional fields that are required for adding accounts in one of our internally developed application. This application is added under 'Application Sources' and is not configured to read any data as this will…
  • IGA Access Request - Select multiple users

    Hi, We have IGA 3.6.2 in Windows 2019 server. We have configured an Access Request to request for permissions. When the user selects the access request, it is asking to select the user to whom the permission to be assigned. But in that we are able to…
  • Calendar Settings on Request Page

    Hello, Is there anyway to set the default calendar settings to 15 days on the access request page? Thanks Nihii
  • How to limit the Access Request for One Permission on an Application

    Hi, We have a business scenario to restrict a user from requesting multiple permissions. Fulfillment will anyways fails but we still need to stop the user from requesting if already had a permission on this application. Any ideas on how to setup…