Shortcuts "Enrollment" and "Helpdesk" doesn´t work properly after updated to 6.4.2 versión.

We upgraded the console from version 6.4.1 to 6.4.2 but we are experiencing issues with enrolling users and querying methods configured for users. Whe want to check a user, but the console shows us the message "Access has been denied."

I would greatly appreciate any help you can give me to solve this problem.