The Courseware Development Team within the OpenText Learning Services organization produces learning content for various audiences, enabling our internal and external customers to be successful with OpenText solutions. We particularly support the OpenText Learning Services delivery teams to achieve revenue goals as well as support the enablement goals of the department.

YOUR IMPACT

Are you an experienced courseware development manager? In this position, you are responsible for the management of a seasoned technical development team creating high quality, learning content in a variety of formats purposed for various audiences (end-user through developer), for a wide range of OpenText products and solutions. This role, reporting to the Director of Courseware Development, involves managing a complex portfolio that spans multiple enterprise software applications, ensuring the development of high-quality training content that aligns with organizational goals. This position will manage the regular addition of newly supported products and solutions as well as updates to existing learning content based on varying product release schedules. Courseware priorities and -products are developed in collaboration with Learning Services content development leadership, delivery teams, product teams, and others.

WHAT THE ROLE OFFERS

• Lead and mentor a team of content development specialists
• Lead development and timely release of training materials for a variety of delivery methods, including digital learning, classroom, virtual learning, and hands on environments
• Work with Learning Services leadership and others to assess needs, develop innovative programs, and prioritize deliverables
• Optimize resource allocation and project timelines to meet deadlines
• Ensure that learning materials include sound learning and evaluation techniques, proven instructional design methods, and are of high quality
• Review and test learning content to uphold the standard of courseware, ensuring accuracy, consistency, and alignment with organizational standards
• Continuously evaluate and action the effectiveness of training materials through feedback mechanisms and performance metrics
• Analyze reach and revenue metrics, prioritize and collaborate with cross-functional teams to optimize portfolio for impact

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