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What's New in Learning Services - September 2024

by   in Welcome

We want to make it as easy as possible for you to find learning opportunities so you can acquire the skills you need to get the most out of your software investments. 

To search and register for courses, use the following links:

Guaranteed to run classes | Courses | Certifications | Resources | Contacts


Spotlight

Boost your conference: Skill up!

Optimize your OpenText World learning opportunities and gain the skills you need to stand out. Join us onsite in Las Vegas November 17 and 18 for expert, instructor-led pre-conference training. The training package includes two full days of training plus two certification opportunities.

Once the conference begins, continue learning in the brand-new Training Track—modules from our most popular courses delivered by learning experts.

Do Not Miss Your Seat!

Upcoming Guaranteed-To-Run Classes

Content Cloud | Cybersecurity Cloud | DevOps Cloud | Experience CloudIT Operations Cloud


BU

Title

      Roles/ Audiences

        Description

  Dates

Content Cloud

Extended ECM (Content Server) System Administration

Administrator

This class provides you with the knowledge and skills required to administer many aspects of Content Server.

Customers and Partners

30 Sept – 04 Oct

9am – 5pm CDT

Virtual Classroom

OpenText Records Management

Analyst

Learn the core information you need to manage your organization’s records. It is designed for Records Managers who need a thorough understanding of the core Content Server Records Management (RM) features.

Customers and Partners

7 – 9 Oct 2024

9am – 5pm CDT

Virtual Classroom

Vendor Invoice Management (VIM) for SAP Solutions: Invoice Automation

Business Administrator/ Administrator

Gain familiarity with areas where OpenText functionality can be extended for customer-specific needs.

Customers and Partners

11 – 15 Nov 2024

9am – 5pm CET

Virtual Classroom

Cybersecurity Cloud

NetIQ Identity Manager Administration

Administrator

Designed to help you become knowledgeable with the latest version of Identity Manager Administration. To bring pre-existing customers and systems integrators up to date with the new features and functionality of the product, beginning with the process required to facilitate bringing the installation to the 4.8.7 level.
Partners | Customers

23 – 26 Sep 2024

9am – 5pm CEST

Virtual Classroom

EnCase Endpoint Investigator Training

User/

Business User/

Business Analyst/

Business Administrator/

Developer/

Administrator

Instruction on installing and configuring OpenTextTm EnCaseTm Endpoint Investigator and how to conduct previews, acquisitions, and searches.

Customers and Partners

24 – 26 Sep 2024

8am – 5pm PDT

Virtual Classroom

 

19 – 21 Nov 2024

8am – 5pm GMT

Virtual Classroom

EnCase Certified Examiner Prep

User/

Business User/

Business Analyst/

Business Administrator/

Developer/

Administrator

For EnCase users who are preparing for the highly sought-after EnCE (EnCaseTm Certified Examiner) certification process.

Customers and Partners

24 – 26 Sep 2024

8am – 5pm EDT

Virtual Classroom

Internet-based Investigation with EnCase

User/

Business User/

Business Analyst/

Business Administrator/

Developer/

Administrator

Examination of application data pertaining to internet-based investigations. The analysis techniques include recovering and accessing evidence pertaining to peer-to-peer software, various internet browsers, website data, and email.

Customers and Partners

24 – 27 Sep 2024

8am – 5pm BST

Virtual Classroom

 

24 – 27 Sep 2024

8am – 5pm BST

Reading, UK

 

Mac Examinations with EnCase

User/

Business User/

Business Analyst/

Business Administrator/

Developer/

Administrator

This class makes a departure from the world of Microsoft Windows and provides in-depth instruction on analyzing the various Mac operating system artifacts.

Customers and Partners

 

1 – 4 Oct 2024

8am – 5pm EDT

Virtual Classroom

Foundations in Digital Forensics with EnCase

User/

Business User/ Analyst/ Business Administrator/ Developer/ Administrator

Involves practical exercises and real-life simulations in the use of OpenTextTm EnCaseTm software. The class provides participants with an understanding of how EnCase may be used to examine data related to an incident response, an employee misconduct investigation, and/or a law enforcement criminal and/or civil investigation.

Customers and Partners

1 – 4 Oct 2024

8am – 5pm BST

Virtual Clasroom

 

1 – 4 Oct 2024

8am – 5pm BST

Reading, UK

 

 

15 – 18 Oct 2024

8am – 5pm CEST

Munich, Germany

Operations Bridge Manager Advanced

Administrator

Designed for technically experienced Operations Bridge Manager 2022.x administrators and support personnel. It covers advanced concepts, principles, methodologies, and hands-on configuration of the OBM software and solutions.

Partners | Customers

07 – 11 Oct 2024

9am – 5pm CEST

Virtual Classroom

Mobile Device Examinations with EnCase

User/

Business User/ Analyst/ Business Administrator/ Developer/ Administrator

Practical demonstrations and real-life simulations are provided to help understand the methodology of using EnCase Forensic and EnCase Mobile Investigator in mobile device examinations involving criminal, corporate, and civil investigations.
Customers and Partners

8 – 9 Oct 2024

8am – 5pm EDT

Virtual Classroom

Building an Investigation with EnCase

User/

Business User/ Analyst/ Business Administrator/ Developer/ Administrator

Designed for investigators with strong computer skills, prior computer forensics training, and experience using the OpenTextTm EnCaseTm software (EnCase).

Customers and Partners

8 – 11 Oct 2024

8am – 5pm BST
Virtual Classroom

 

8 – 11 Oct 2024

8am – 5pm BST

Reading, UK

 

 

17 – 20 Dec 2024

8am – 5pm EST

Virtual Classroom

eDiscovery Training with EnCase Information Assurance

User/

Business User/ Analyst/ Business Administrator/ Developer/ Administrator

This class addresses the rapidly increasing need for electronic discovery (eDiscovery) in the corporate arena.

Customers and Partners

8 – 11 Oct 2024

8am – 5 pm PDT

Virtual Classroom

 

NTFS Examinations with EnCase

User/

Business User/ Analyst/ Business Administrator/ Developer/ Administrator

Provides technical information about the NT File System (NTFS), its role within the Microsoft® Windows operating system, and other related topics, such as Windows device management and the Windows boot process.

Customers and Partners

29 Oct – 1 Nov 2024

8am – 5pm BST
Virtual Classroom

 

29 Oct – 1 Nov 2024

8am – 5pm BST

Reading, UK

 

Host Intrusion Methodology and Investigation

User/

Business User/ Analyst/ Business Administrator/ Developer/ Administrator

Gain hands-on experience in the forensic assessment of an infected endpoint, utilizing a wide range of analysis techniques on volatile and disk evidence.

Customers and Partners

5 – 8 Nov 2024

8am – 5pm EST

Virtual Classroom

 

Incident Investigation

User/

Business User/ Analyst/ Business Administrator/ Developer/ Administrator

Learn to use of EnCase Endpoint Investigator (EnCase) and other tools to acquire and analyze data in a manner that demonstrates the relevance of various file system, network, and memory-based artifacts in the context of an investigative scenario.

Customers and Partners

3 – 6 Dec 2024

8am – 5pm BST
Virtual Classroom

 

3 – 6 Dec 2024

8am – 5pm BST

Reading, UK

DevOps Cloud

LoadRunner Enterprise (LRE) Essentials

 

Business User

Introduction to the OpenText LoadRunner Enterprise (LRE) application. The class covers topics about the Virtual User Generator (VuGen), LoadRunner Enterprise, and Analysis tools.

Partners  | Customers

14 - 18 Oct 2024

9am – 5pm CDT

Virtual Classroom

Experience Cloud

Exstream Business Administration

Business Administrator

Class designed for business administrators, who are responsible for configuring an Exstream implementation from a business perspective and for design administrators who are responsible for setting up and maintaining the overall design standards within an organization.

Customers and Partners

14 – 17 Oct 2024

10am – 5pm CEST

Virtual Classroom

 

IT Operations Cloud

OpsBridge OPTIC Data Lake Reporting Essentials

Business Administrator

 

Develop hands-on experience in applying the fundamental principles, methodologies, and capabilities for managing and displaying OpsB reporting data using Stakeholder Dashboard, Flex Reports & OPTIC DL.

Partners | Customers

28 - 31 Oct 2024

9am – 5pm CET

Virtual Classroom

 

For full public class schedules, search here: OpenText.com and Partners and Customers

 

B

 

New and updated courses available!

BU

Delivery

Title

Roles/Audiences

Description

Content Cloud

(V)ILT/ Self-paced

*Updated*

Intelligent Capture Fundamentals and Administration

Administrator

Administrators will receive the foundation needed for the design, implementation or support of capture solutions using Intelligent Capture. It provides in-depth knowledge and usage of the Intelligent Capture Server and Client Modules.

Customers and Partners

(V)ILT/ Self-paced

*Updated*

Using Documentum

Business User

Gain a high-level overview of Documentum and content management. Using the Smart View client, attendees will learn about the Smart View interface and how to create, search for and manage content, virtual documents, lifecycles and workflows and finally, security.

Customers and Partners

DevOps Cloud

(V)ILT

*New*

ValueEdge Functional Test Essentials

Analyst

Introduction to VEFT and its sub-modules, equipping participants with the skills necessary to utilize the solution in their testing processes effectively.

Partners | Customers

Experience

Cloud

(V)ILT

*Updated*

Using Exstream Orchestrator Services to Deliver Communications

Analyst

Learn to use Exstream Orchestrator Services to generate customer communications for different output scenarios.

Customers and Partners

IT Operations Cloud

(V)ILT

*New*

SMAX Integration Management

Business Administrator

Acquire the knowledge necessary for using the SMAX Integration module that provides you with several integration platforms or hubs that can be utilized for integrating Service Management with other applications or products or systems.
Partners | Customers

If you are interested in scheduling a (V)ILT, contact us

B

 

New/Updated Certifications

BU

Title

Roles/Audience

Exam details

AI Cloud

*Updated*

Vertica Business User Certification Exam

Business User

Partners | Customers

Content Cloud

*Updated*

Intelligent Capture Administrator Certification Exam

Administrator

Customers and Partners

*Updated*

Documentum Business User Certification Exam

Business User

Customers and Partners

DevOps Cloud

*Updated*

ALM Octane Business User Certification Exam

Business User

Partners | Customers

Experience Cloud

*New*

Exstream Design and Production Analyst Certification Exam

Analyst

Customers and Partners

*New*

Exstream Cloud-Native Analyst Certification Exam

Analyst

Customers and Partners

Portfolio

*Updated*

Content Manager Business Administrator Certification Exam

Business Administrator

Partners | Customers

 

RESOURCES

External Links

Partners | Customers

CONTACTS

For any Learning Services questions, email: 

For any inquiry please contact us.

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