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OpenText product name changes coming soon

by   in Welcome

Recently, at OpenText World 2024, we announced product name changes aimed at making it easier for customers to understand and find OpenText solutions.

The new names are already being reflected in materials on opentext.com and within the product UI for Cloud Editions 24.4 and later. We are now moving these changes to the Community.

Currently, you can continue to find your product by its current name by using our menus, your bookmarks, and search.

However, towards the end of January, the next phase of the rollout will commence, during which the affect product names will be updated with the new names. This change will impact your community experience in the following ways:

  • Community menus will change to reflect new names
  • Community URLs for the affected products will change, however a redirect will be in place so you shouldn’t see any disruption.

For specific guidance from OpenText support such as locating your technical support case, knowledge base search, SKU search, and email subscriptions please visit the Knowledge Base article.

To help ensure a smooth and positive brand transition for customers, OpenText has created a web page that contains the Renaming Decoder to help map previous name to new name and some FAQs.

https://www.opentext.com/products/rebrand

If your OpenText product does not appear in the Renaming Decoder, it may be excluded from the rebrand or scheduled for rebranding later.

As always, let us know if you have any questions. We will be sure to provide an update when changes are live.

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Announcement
Community
User Interface