Browse By Tags

Popular Tags

  • Virtual Agent in SMAX Mobile App

    Hi everyone, Does everyone know if the Virtual Agent in SMAX Mobile App is working properly? Because in ours, it's not. Does anyone else encountering a problem with the VA in Mobile App?
  • Private generative AI virtual agents show off their skills in these ITSM use cases

    Private generative AI virtual agents show off their skills in these ITSM use cases

    Generative AI comes with a set of challenges for the workplace—privacy, security, data integrity, and integration with existing processes. That’s why we’re building a private large language model (LLM) for enterprise use. In my previous blog, What It…

  • SMAX virtual agent setting - How to remove need someting else ?

    Hello Everyone, I have a different problem case. We want to manage all requests and offering type. But an end user can create unassigned - null offering type request with virtual agent -> Need something else ? in buttons We want to remove this…

  • What It Takes to Build a Game-Changing, Enterprise-Ready, Generative AI Virtual Agent

    What It Takes to Build a Game-Changing, Enterprise-Ready, Generative AI Virtual Agent Generative AI is coming to SMAX soon. Our solution is based on an architecture that’s built on LLM, data security, access control, an enterprise intelligence. Many…

  • Video/Audio Calling Feature in SMAX

    Hi Experts, I am using 2021.02 version of SMAX. The Virtual Agent Feature in SMAX allows the user to discuss the issue on chat whenever they are online. Please let me know whether it is possible to have a audio or video calling in SMAX along side…

  • Virtual Agent

    Hello Experts, I’d like to ask if there is a way to make Virtual Agent’s response more personal? Is there a way to train it to respond with simple responses like for example the user types in “Hello”, it will “Hello” back. or if the user says “thank…

Resources

Support
Documentation
Learning Services
Partner Programs
Privacy
Compliance
Help
Company
Privacy Policy
Terms of Use
Cookies Preferences
Accessibility
Anti-Slavery Statement
Support
Contact Us
Careers
Code of Business Conduct and Ethics
The opinions expressed above are the personal opinions of the authors, not of OpenText. By using this site, you accept the Terms of Use. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.), Hewlett Packard Enterprise Company, or Micro Focus. As of January 31, 2023, the Material is now offered by OpenText, a separately owned and operated company. Any reference to the HP, Hewlett Packard Enterprise/HPE, and Micro Focus marks is historical in nature and the HP, Hewlett Packard Enterprise/HPE, and Micro Focus marks are the property of their respective owners.