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  • CMDBtoSaaS adapter for Delta Sync with push.chagnes.based.on.attribute

    Hi, We are having On-prem UCMDB synced to SaaS UCMDB using CMDBtoSaaS adapter. I was trying to set this attribute to true in the CMDB to SaaS adapter with the idea that if an attribute from the Query Element layout is changed it will be pushed in…

  • Console for accessing licenses consumption data

    ValueEdge SaaS is lacking a console for viewing the actual licenses used. It would be useful for space admins to access to a console that would show the current license used, have some reporting function. Besides, it could be useful to have the list of…
  • Optimize your cloud performance testing with OpenText™︎ LoadRunner™︎ Cloud CE 24.2

    Optimize your cloud performance testing with OpenText™︎ LoadRunner™︎ Cloud CE 24.2

    Explore optimized cloud and SaaS, improved user experience, modernized user interface, enhanced data and analytics, better load testing and modeling, and more in OpenText LoadRunner Cloud CE 24.2. See below for highlights from this release: Optimized…

  • Set UserOption (EntityLink field) based on an upwards relationship

    Is it possible to set an Actual Service field (UserOption with EntityLink to Actual Service), when a User selects a Business Application (Useroption with EntityLink to Business Application)? So the 'upstream' relationship? (assuming there is only 1…
  • OpenText Application Observability is now available - a technical overview!

    OpenText Application Observability is now available - a technical overview!

    As part of OpenText Advanced AIOps and Observability , we are introducing OpenText TM Application Observability , a new SaaS-based solution that provides actionable insights for cloud-native and traditional applications built with OpenTelemetry (OTel…

  • Unavailable API's in SaaS

    I had heard that some API's are not available when using SaaS, to protect other tenants from doing "dumb stuff". That makes total sense. Is there a document that lists which API's are or are not available in SaaS? I'm asking because we've built a…

  • data of history tab from database

    hi i have saas production and i need all the data that is stored in history tab of change module. how can i get access of history table database

  • SMAX integration with Microsoft Service Mager

    Hello! Has anyone integrated SMAX with Microsoft Service Manager or any other service desk? Any recommendations or documentation that you can share with me. (I require the creation of an incident in CMAX and the update in both systems.) I would…

  • PPM running on Azure with Oracle DB on premises

    Hi, Last year our customer was discussing moving PPM to the Cloud and PPM has been marked to be moved in 2025 from on premises to the cloud. I have a couple of questions because it seems that the Oracle RAC database will not be moved to the cloud…

  • CustomActionName / CustomActionCount import export errors

    Hello, I want to import and export the Request module in SMAX 23.4 version, but I get CustomActionName and CustomActionCount error. I'm getting this on the SaaS Eu8 farm. Error details. Package: metadata Customization1 (1)Metadata element Request…

  • Value Edge - Possible to Edit a User

    able to edit user will allow us to correct some users mistakes change emails if the person changer emails inside the company provide the correct access to the right person

  • Smax Package Import Export Error

    Hello, I have 2 environments. one is version 23.4. one is version 2023.05. I created a package from the environment in version 23.4 and I want to import this package to version 2023.05. but I get an error. The package bundle "xxx.pkb" cannot be…

  • Alternative Approver

    Hi, we have a SMAX approval use case as below: If an approval task is assigned to an assignee and no action has been taken for 3 days, a new approval task will be created and automatically assigned to another pre-defined person, (Alternative Approver…

  • Sla breached as i change priority from medium to High.

    Hi , How my SLA has breached if i changed my sla medium to high. medium slt is 27 hr and high slt is 4 hr and 2nd oc. is holiday, then how my sla is breached.
  • What’s New in Operations Bridge SaaS

    What’s New in Operations Bridge SaaS

    The latest release of OpenText Operations Bridge, our AIOps platform , introduces the new versions of the Operations Bridge Classic, Container and SaaS deployments and is packed with features that improve observability, simplify use, strengthen security…
  • Is It Finally Time to Move Your CMDB to SaaS?

    Is It Finally Time to Move Your CMDB to SaaS?

    Recently, many CIOs have been pushing their IT teams to reduce their physical, on-premises infrastructure footprint. And while many applications have moved to private clouds, public clouds, or hosted SaaS consumption models, the CMDB frequently remains…
  • What’s New in Operations Bridge Manager and SiteScope 2023.05

    What’s New in Operations Bridge Manager and SiteScope 2023.05

    OpenText Operations Bridge 2023.05 has been released! Our latest release introduces the new versions of the Operations Bridge Classic, Container and SaaS deployments, with a lot of new features and usability improvements. This blog post focuses on the…

  • New Role like Site Admin for ALM SaaS customers to Access ALM REST API

    ALM SaaS customers are forbidden to use the REST API available for ALM to automate some use cases of the product maintenance such as user and project administration to start with. Currently, these features are exposed via the REST API, only to be restricted…

  • Configure fields shown in Requested For

    Hello all, Is there a way to configure the attributes that are shown in the dropdown list on the Requested for field (or any field linking to a Person entity) in the Service Portal? What I mean by attributes is, for example, when you open a field…

  • Display User Full name

    Can you auto populate user full name instead of Short name in QC fields? for example if we create any new requirement/test case/defect for below fields it is showing users short name. Requirements--> Author Test Plan--> Designer Defects--> Detected B…

  • Provide an option to export configuration in SaaS

    The current version of the AA-S product requires an option to partially or fully export configurations and be able to import them on another tenant. Example: A Customer is configuring and testing a Stage tenant with all their use cases and after they…

  • Now Available: ArcSight 2023.1 - Including ArcSight SaaS with Real-Time Threat Detection, Recon 1.5.1, and more...

    General Availability – ArcSight 2023.1 OpenText Cybersecurity is excited to announce the availability of ArcSight 2023.1, a historic release that marks the launch of Real-Time Threat Detection on the ArcSight SaaS platform and the start of a new chapter…
  • ArcSight Expert Day Part II: Reducing Analyst Fatigue—Your Chance to Quiz Our ArcSight SaaS Experts!

    ArcSight Expert Day Part II: Reducing Analyst Fatigue—Your Chance to Quiz Our ArcSight SaaS Experts!

    In my January 2023 blog, The Automated Security Operations Center—Myth or Reality? I discussed how—even though we won’t be replacing all our human analysts any time soon—SOAR will help your organization reduce analyst fatigue through the automated triage…
  • Kickstart Your Cloud Performance Engineering with LoadRunner Cloud 2023.03!

    Kickstart Your Cloud Performance Engineering with LoadRunner Cloud 2023.03!

    Extra! Extra! Read all about it! The Performance Engineering Product Management team have welcomed a new version of our cloud-based performance engineering solution, LoadRunner Cloud 2023.03. You asked, we listened. This release touches on innovative…

  • Set entity link field with value from another SMALL TEXT field

    Friends, I need to fill in an entity link field (people) with information from a small text field. The small text field will have the Name information that will be filled in in the persons table. I still haven't found an expression that does that…

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The opinions expressed above are the personal opinions of the authors, not of OpenText. By using this site, you accept the Terms of Use. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.), Hewlett Packard Enterprise Company, or Micro Focus. As of January 31, 2023, the Material is now offered by OpenText, a separately owned and operated company. Any reference to the HP, Hewlett Packard Enterprise/HPE, and Micro Focus marks is historical in nature and the HP, Hewlett Packard Enterprise/HPE, and Micro Focus marks are the property of their respective owners.