It would be useful to have a chat facility available while running a remote control session with a device so that 2-way conversation can take place if phone is not required.
We use GroupWise Messenger and also would like to leverage remote control to support admins and the engineering teams so they can easily and in a save way support leveraging a remote session.
We used to be able to this in Zen4. it was great. In our schools no teachers have phones. being able to communicate was great. It was taken out in Zen7.
It would be very nice if I could thus chat with single or multiple participants at the same time as Admin(!) Could send a message to ALL (as previously good from the Novell Server Console with "send" . . . good old times . . . :-)