Idea ID: 2780071

Chat Client with Remote Management in ZCM

Status: Delivered

This idea has been delivered as part of ZENworks 2020 Update 3 release

See status update history

It would be useful to have a chat facility available while running a remote control session with a device so that 2-way conversation can take place if phone is not required.
Parents
  • Bomgar is the gold standard for remote support. Absolutely amazing bit of kit. Problem is it costs a fortune, so any integration into ZENWorks would likely jack the price up I'd imagine as good as it'd be compared to the current clunky, laggy VNC viewer.
Comment
  • Bomgar is the gold standard for remote support. Absolutely amazing bit of kit. Problem is it costs a fortune, so any integration into ZENWorks would likely jack the price up I'd imagine as good as it'd be compared to the current clunky, laggy VNC viewer.
Children
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