Popular Tags

  • Meaningful Inventory report

    Hi, customer is on 24.4 version and got visit from auditors. They requesting report of all commercial software installed on workstations. I tried to create reports and used Distribution column for distinguishing between commercial and "other" software…

  • Inventory and missing machines in reports

    We're prepping to image about 1200 laptops this summer. The issue is that half of them or so, will show up in reports after imaging. We have to manually run the scan through the Technician Application, but it doesn't run right away sometimes, and there…

  • zac bv -f scannow fails

    Hello, I'm having the same symptoms like: RE: Inventory Scan return False We have zenworks 20.3.0.952 version Some devices has stop uploading the inventory: Is there any workaround about this behaviour? Thank you!

  • ZCM Restful API working examples for device inventory

    I've tried using the GUI and I receive null entries for devices and bundles. When using example.com/zenworks-apidocs/

  • ZCM2020.3 with FTF959,How to force process inventory?

    Hi All My ZCm Zone has upgrade to 2020.3 with FTF959...today I check the inventory report.. I find about 140 devices...only update 9 devices....I check Program file(x86)\Micro Focus\ZENworks\work\collection\inventory\ the waiting folder has about…

  • Manual Entry of Asset Tag using Inventory Editor on MAC or SUSE ZCM Agents

    Everyone, For All devices that don't allow the entry of an Asset Tag into the phyical computer, we have the Inventory editor on Windows based devices. What are we suppose to do on Mac and/or SUSE devices whose client dosn't seem to have that option…

  • How to export inventory local product record ??

    HI All I have a project to transfer old ZCM11.4.3 to new 2020.2 server... now I meet a issue...old 11.4.3 has some local product software records ....But now Ｉhave no workstation install such software products could been scan. Whether I have method…

  • Leftovers in inventory

    Inventory should be perfect, but it isn´t ( ZCM 2020.2 ) . This is couple hours ago inventoried workstation, update of the GroupWise client was done earlier. Why do we have there the second entry ? Micro Focus GroupWise 18.3.1-137846(C:\PROGRAM FILES…

  • Workstations not showing in reports

    ZCM 2020 U1. Using a report to pull machines so I can upload to inventory. We were initially missing some machines, but could have been due to renaming and needing to refresh and checkin. So I ran a report tonight and some machines are STILL missing.…

  • Dynamic Group Membership 'Operating System - Build' taken from inventory and not every refresh?

    Hello there. I have a problem regarding Dynamic Groups. I've created a couple of dynamic groups to control Windows 10 versions. But it's not refreshing properly: it's not including/removing computers in the group the way it is supposed to. On the…

  • Full inventory scans

    I understand most of the full/delta inventory scans, but have a question. And I might be confused about an issue we had before, so bear with me. There was a point where we had some drives that shared a GUID, so the inventory was not correct, but I as…

  • inventory settings

    how do i add more than 1 additional extension in the settings of software files. I want to search for .ini and .rdp files. How do i seperate the 2 extensions? also can i use a * as a wildcard in the folders to include. for example c:\users\*\my.rdp

  • Inventory scan

    I want to scan my pcs for a rdp file. How do I change the scheduled scan to include rdp type

  • November PRU is not available

    Is there a problem with the November PRU availability for ZCM 2017U4? It is November 5th and I have checked multiple times but the System Updates pages says that there are no updates available. Dan PS In order to post something with this new forum, I…

  • 2020 released or not?

    I'm confused. I see FDE 2020 in the customer center, but no ZCM 2020. Also, if it's released, is there *any announcement anywhere? Or have we gone the next step of stealth marketing? P.S: The available tags here don't quite do it.

  • Inventory Scan

    I would like to find out how many computers we have in the field that do NOT have any inventory collected. We need a report as to which computers' did not report a full inventory scan. Is this possible? My reports are not accurate if we have agents not…

  • ZCM2017SP4: FTF1 - to be or not to be?

    After I have found these part of the forum I want to ask if FTF1 for ZCM2017SP4 is recommend to install. I go to the NCC and seach for updates for ZCM2017SP3. There I see 17.4.0 as the last mandatory update (separate from some PRU) and a hint to TID7023612…

  • Dell docks do not show up in Inventory

    In inventory none of our Dell WD15 or TB16 docks show up. They are modern USB-C and Thunderbolt devices so i figured inventory would detect them. Monitors, printers, etc. that are running off of them do show up. Is this something other are seeing? Jim…

  • Computers missing in ZCC

    We just upgraded our Primary servers and Satellite Servers to ZEN 2017.4. One of my technicians told me he was having a strange issue with registering new computers in ZCC. He would install the latest ZEN agent, then the computer would show up in ZCC…

  • checking patch status?

    Is there a way to inventory the patch status of a Windows 10 PC within ZCM without using ZENworks Patch Management? -- Ken Knowledge Partner Create and vote for enhancements! https://www.microfocus.com/products/enhancement-request.html

  • zenworks inventory returns empty

    (ZCM 2017U4 appliance, single primary server) I have at least one WS running the ZCM 17.4.0.176 agent that when I do a 'zac inv -f scannow', it returns immediately with: Processing command: inv RunScan returned False inv full scan completed. There are…

  • Manufacturer “Syn” and Product “cMaster”

    Hi! ZCM 17.4. Suddenly we noticed that monitors category in inventory start to show odd info – like in subject (should be Samsung/SyncMaster or something) and also “W22”/”42” (ViewSonic/W2242), “LA1”/”951” (HP/LA1915) etc. Not individual devices. There…

  • Problems with advanced search in ZCC

    Hi, I am trying to get a list of all workstation that have a specific software and i am having alot of trouble trying to figure this out... I have tried to make a search to get all the workstation that have Foxit Reader... Unfortunately it does not work…

  • ZCC Custom Reports Pick list doesn't respond

    (ZCM 2017U4 single primary appliance) I am trying to use the ZENworks Control Center Reports option to create a custom report to tell me what version of the ZCM agent all of the WS have. I go to Reports ~ Custom Report Folder then choose to create a new…

  • Check which devices are using the satellit server

    Hi, I would like to know if there is a process where we are able to check which devices are using a particular satellite server as thier source for content/reporting. At the moment my satellite server has failed and it has multiple devices that report…

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The opinions expressed above are the personal opinions of the authors, not of OpenText. By using this site, you accept the Terms of Use. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.), Hewlett Packard Enterprise Company, or Micro Focus. As of January 31, 2023, the Material is now offered by OpenText, a separately owned and operated company. Any reference to the HP, Hewlett Packard Enterprise/HPE, and Micro Focus marks is historical in nature and the HP, Hewlett Packard Enterprise/HPE, and Micro Focus marks are the property of their respective owners.