Our zone is upgraded to 24.4 - no problem - but upgrading agents is problematic. So far, only 5 of 16 attempts have been successful.
- At the time of the upgrade, no user was logged into Windows
- We're upgrading from 23.4 -> 24.4
- After the failed message and a computer restart, the ZENworks updater service shows upgraded to 24.4.0.99, but the agent remains on 23.4.0.88
I have logs from a failed agent: The error to the user says 'Errors were encountered, see the logs', but the system-update log only says [DEBUG] [01/11/2025 10:32:29.396] [6780] [ZENUpdater] [] [SYSTEM] [SystemUpdate] [] [DEBUG] [An error occurred during command execution...details should have already been logged] There are no other mentions of 'error' in that log, so I'm not sure where to look next?