Good day,
I have been able to move forward with my new ZENworks 23.4 Zone, I have patched both servers to the 102 patch, though I have additional questions about that, but I digress for the moment, I attempted to install the Dec 2024 PRU update, I waited till it reported that it was awaiting authorization - and started to deploy to the zone
However, in the Asset Inventory screen I saw a somewhat familiar message (Thus my hesitations about adding PRU's)
"The date of the most recently applied PRU is December 1, 2024 12:00:00 AM (version 3.6.A.16).
An error occurred during the KB Merge. If this problem persists, please contact Technical Support."
I deleted the old Dec 2024 PRU, and attempted to install the new Jan 2025. However, since that above error was there I assumed that it would not matter how many times I tried, that it would not proceed till I had cleared the error. So my first question, is where do I start with the troubleshooting? How do I clear that from ZCM so that I can try with the newer Jan 2025 PRU?
Thank you,
-DS