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ZENworks Agent 23.4 on RHEL 9.3, device registration (zac reg) takes upto an hour to complete

frankbijlvdab

We creating an updated deployment of our Linux devices based on the latest Redhat Enterprise Linux 9.3 

ZENworks agent 23.4 deployed using repo. The agent finally works fine, but registration process takes 45 minutes to op to an hour. 

Anyone seen this? 

Windows devices register fine. This takes only a couple of minutes.

Already tried creating a new reg key. There are no bundles or policies connected to the folder where de devices are created.

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  • Verified Answer

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    ZMD-Messages.log would be a good place to look to see what is happening.  One random baseless guess is that the OSTargers.xml the agent is initially using is missing details for RHEL 9.3 but it eventually pulls down a good one and registration works.  You would see a -21 about unknown OS in the log if that was the case.  But I've never heard of any similar observation in the past.  

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    If you found this post useful, give it a “Like” or click on "Verify Answer" under the "More" button

    Be sure to "Like" My (and a few others) Cool Solutions below! 

    https://community.microfocus.com/members/craigdwilson/bookmarks

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  • Verified Answer

    0  

    ZMD-Messages.log would be a good place to look to see what is happening.  One random baseless guess is that the OSTargers.xml the agent is initially using is missing details for RHEL 9.3 but it eventually pulls down a good one and registration works.  You would see a -21 about unknown OS in the log if that was the case.  But I've never heard of any similar observation in the past.  

    --

    If you found this post useful, give it a “Like” or click on "Verify Answer" under the "More" button

    Be sure to "Like" My (and a few others) Cool Solutions below! 

    https://community.microfocus.com/members/craigdwilson/bookmarks

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