ZENworks Full Disk Encryption (ZFDE),ZENworks Configuration Management (ZCM),ZENworks Patch Management (ZPM),ZENworks Asset Management,ZENworks Endpoint Security Management (ZESM)
Article Body
Environment
ZENworks 2020 Update 2
Situation
If the ZAPP Window is not visible, it could potentially impact clicking on certain areas of Windows Explorer in the center of the screen. Presumably, a non-visible ZAPP Window impacts interacting with parts of Explorer.exe
Cause
Presumably, a non-visible ZAPP Window impacts interacting with parts of Explorer.exe. The simplest way to confirm the issue is to terminate all running ZAPP.exe processes to see if Explorer.exe functionality returns to normal.
Resolution
ZENworks 2020 Update 3 resolves the issue due to ZAPP.exe being built on an updated version of Chromium.