All upstream servers busy ?

I'm seeing this very often, last week I was pushed to restart ZEN servers to get the antimalware update working again. 

[ERROR] [03/18/2024 14:58:44.215] [59] [OnDemandContentProxy] [74789] [zenworks] [ConcurrentCDNContentDownloader] [Unable to acquire metadata latch] [] [] [] [OnDemandContent]
[ERROR] [03/18/2024 14:58:44.215] [59] [OnDemandContentProxy] [74789] [zenworks] [ZENworksCDN] [All upstream servers are either busy or download thread has terminated abnormally] [] [] [] [OnDemandContent]

Is there status page for upstream servers ? Upstream = Bitdefender ?

David

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    Hi, 

    you have two options. install latest FTF , currently FTF-94 or do these changes ( got it from support )

    Locate a file named `application.properties` in the folder `/etc/opt/microfocus/zenworks/zen-api-gateway/`.
    Open the file and add the line `server.netty.idle-timeout=4500000`
    Locate the file `/etc/opt/microfocus/zenworks/settings/zenapigatewaysettings.sh`.
    Find the line `JAVA_MAX_HEAP=-Xmx1024m` and modify it to `JAVA_MAX_HEAP="-Xmx2048m"`.

    I installed FTF-93 and looks like it fixed the problem. Server uptime is 37 days.

    David