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Remote Control Workstation

Andreas Ohm

Hi

For example:

I have a workstation in Zenworks named 10-102-1270.  The PC needs new Installation. Update from Windows 10 1607 to Windows 1020H2 with new Imagefile. I delete the PC from ActiveDirectory (AD) and from zenworks. I make the install with new Image and back the PC in the AD with same name 10-102-1270. If PC start Zenworks create a new PC with same name 10-102-1270.

Now the Problem.

If I want make a connection via remote Control with zenworks from my PC to 10-102-1270 is the connection not successful. See the picture.  I don't no where is the problem. How can I fixet?

Thanks for help.

Tom

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    Hello! Please submit product related questions to the corresponding discussion forum where other members will help you getting an answer. I will now move your post to the ZENworks community.

    OpenText Community Manager
    If you found this post useful, give it a “Like” or click on "Verify Answer" under the "More" button

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  • 0  

    Hello! Please submit product related questions to the corresponding discussion forum where other members will help you getting an answer. I will now move your post to the ZENworks community.

    OpenText Community Manager
    If you found this post useful, give it a “Like” or click on "Verify Answer" under the "More" button

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