Environment
Retain hosted on Windows
Situation
The IP and/or DNS of the Windows server hosting Retain needs to change. What configuration changes need to occur within Retain in that situation?
Find resolution on support portal
Environment
Retain Unified
Situation
The following message is displayed within the Retain Web Management console UI and in the RetainServer log.
java.util.regex.PatternSyntaxException: Dangling meta character '*' near index 2 .**.?alderista*.…
With Retain 24.4, the Search results are incorrect when using the Chrome browser. Using Firefox shows expected results.
Environment
Retain 24.4 Chrome browser
Situation
With Retain 24.4, the Search results are incorrect when using the…
Storage Timestamps run out of "sync" and need to be updated to align with the dates stored in the Retain database.
Environment
Retain 23.4
Situation
Storage Timestamps run out of "sync" and need to be updated to align with the…
Some versions of Retain ship with a newer version of Tomcat. For example, Retain 24.2 installs Tomcat 9.0.84. Retain 24.4 installs Tomcat 9.0.90. In this situation, installing Retain 24.4 is not installing Tomcat 9.0.90.
Environment
OpenText…
The organization needed a reliable backup system before it started transitioning to the new SAN and server environment.
At the time, its existing backup system had become unreliable and inconsistent and was based on tape libraries. The tape libraries…
7 minutes ago
There are no GroupWise Messenger conversations showing in Retain after a specific date.
Environment
Retain Unified Archiving GroupWise Messenger
Situation
GroupWise Messenger conversations after a specific…
Installation of Retain will not proceed and RetainInstall.exe gets deleted.
Environment
Retain Unified Archiving 24.2 Windows Server 2019
Situation
During the installation process on a new Windows Server, when executing RetainInstall…
Date: Saturday 13th July to Friday 19th July 2024 inclusive
Location: OpenText Offices, Provo, Utah, 84606
Why Attend?
The TTP conferences are an opportunity for you to learn more about the products you are using within your infrastructure. You…
The organization needed a reliable backup system before it started transitioning to the new SAN and server environment. The amount of data to back up had grown to the point that during the backup window there was not sufficient time to complete all the…
OpenText’s enterprise archiving solutions, including Retain Unified Archiving . were named a Top Player in the 2024 Radicati Information Archiving Market Quadrant , improving on its Trail Blazers position in the 2023 report!
Speaker: Georg Felix Duees, OpenText
We'll explore how Retain Unified Archiving puts the power of the archive directly into the hands of users, enabling self-service access to centralized archives of company communication.
Discover best practices…
Environment
Windows Server 20xx Retain Unified Archiving 4.x, 24.x
Situation
When attempting to install Retain on a Windows server with CrowdStrike enabled, the installation fails. There is no error message associated with failure. The RetainInstall…
Environment
Retain 24.1
Situation
The Test Connection button within the O365 Retain Module returns the following results:
SUCCESS: Connected to Office 365 Graph API
FAILURE: Could not connect to Office 365 EWS using OAuth2 authentication. No Server…
Environment
Retain 4.x
Situation
When attempting to log into the Retain Admin Console, after entering the admin name and password, the browser just spins and the page will not load.
Resolution
This has been reported to development, a fix will…
What are the steps required give Retain Unified Archiving access to Exchange/O365 mailboxes?
Find out in this Retain knowledge document on support portal
Retain Upgrade Today
Your data is one of your most valuable assets. That's why you need the latest version of Retain, your unified archiving solution. There are many reasons to upgrade Retain Unified Archiving.
Utilizing the full potential of your archive can be challenging. Besides covering our most common technical issues in the latest release, we will walk through best practices, tips and tricks that will let you get the most out of your unified archiving…
Business communication archiving for email, social collaboration, and mobile data, deployable on-premises or in the cloud.
Multi-Platform Unified Archiving
Mixed-environment support, including Exchange, Microsoft 365, Gmail, Bloomberg, GroupWise…
See how Micro Focus Unified Archiving solutions helps Public and Commercial Services Union
See how Micro Focus Unified Archiving solutions securely archives Office 365 email, files and attachments in one central location and delivers sophisticated disaster…