Products
Secure Messaging Gateway (GWAVA, SMG)
Environment
Secure Messaging Gateway (SMG) 24.xSecure Messaging Gateway (SMG) 23.x
Situation
Any user currently attempting to log into SMG QMS receives this error:
Cybersecurity
DevOps Cloud
IT Operations Cloud
All users currently get the error: Authentication failed, please try again, when attempting to log into the Secure Messaging Gateway (SMG) - Quarantine Management System (QMS).