• Emails forwarded on mobile (IOS) sent as .eml attachment after upgrade to GWMobility 24.4

    Hi! In begining of January we have upgraded GW mobility (and groupwise) from 23.4 to 24.4 (GMS build 11429 and GW buld 146900). After upgrade, if mail is forwarded by IOS mobile, email is forwarded as .eml attachment. That on it's own is not a…
  • GMS - Postgres super old versions

    One customer is on 24.2 , another is on 24.3 . The first one has Postgres 13 , the second one Postgres 12 . Pretty strange, older Postgres is version 12.7, released 2021, newer is 13.9 which was released 2022. In both cases these versions are very…
  • Another GMS errors

    GMS 24.3.11343 2024-11-22 05:37:16.564 ERROR [CP Server Thread-22] [attachments:670] [userID:someuser] [eventID:] [objectID:] [AttachmentsDownload] HTTPError error when downloading attachment. Name: Mime.822; GW Error code: None; Exception: 400 Client…
  • GMS - errors

    GMS 24.3.11331 If I look into groupwise-agent.log, there is huge number of such errors 2024-11-20 23:41:53.453 ERROR [WORKERS_POOL_Thread-29] [usershares:61] [userID:someuser] [eventID:] [objectID:] [configureUser] Problem testing folderadd. Exception…
  • GMS: How to restrict message size to sync?

    Is there a way to restrict the message size when syncing to the mobile device?
  • GMS - Delete User Database References

    I came across this KB article https://portal.microfocus.com/s/article/KM000002154?language=en_US , is this temporarily workaround , which is now with newer versions fixed ?
  • Groupwise Mobility Server and "classic Outlook" vs. "new Outlook (365)"

    GW/GMS 24.3 Hello, classic Outlook can connect to GMS using "Exchange". Now Microsoft installs a "new" Outlook 365 parallel to classic outlook. This version only allows to connect to an office 365 account, I cannot manual give our GMS address…
  • GMS 24.2 - mcheck - python3

    At a GMS 24.2 we get the known error: RuntimeError: Bad magic number in .pyc file but we run mcheck with: # python3 mcheck.pyc RuntimeError: Bad magic number in .pyc file as recommended in <portal.microfocus.com/.../KM000019965> What is missing in…
  • GMS and MFA ( AAF )

    I'm not able to get it working. Windows client / GroupWise Web are working without any problem. I was in beta test of GroupWise 18.3, because of that I have very detailed how to document from Patti Brooks. System is configured with help of this document…
  • GMS error during upgrade

    I upgraded from 24.1 to 24.2 and this error ... Schema change: "CREATE OR REPLACE TRIGGER data_added AFTER INSERT ON mcheckitems FOR EACH ROW EXECUTE PROCEDURE notify_id_trigger();" Failed to update database schema (1). Error output = ERROR: syntax…
  • GMS 24.2 mime.822 attachment

    I upgraded from 23.4 to 24.2 and and right after that I'm getting emails with mime.822, which wasn't care before. Known bug ?
  • GMS: Why a SLES and not a OES?

    All of my serviced environments run a SMT (MF-SMT2.0) this offers the most of the needed repos locally. But GMS (GroupWise Mobility Service) needs a SLES15 to be supported. So I need to register one host to SUSE instead to the local SMT. (Or I build…
  • How can I manually trigger a GAL sync on GMS?

    Hi, it happened again. 9 out of 21 GMS servers lost all of the users and I cannot add them back. Looks like the GAL is empty and I cannot trigger a manual sync. The only way I can fix this is to reinstall reinstall every server. There are no debug logs…
  • GMS 18.5 Upgrade: GroupWise Sync Agent is shown as stopped in home screen

    Hi there is an GMS 18.5 Upgraded installation: The GroupWise Sync Agent is shown as stopped in home screen. In the Daskboard and at the CLI I see that the agent is running: Is this a known issue?
  • Does Advanced Authentication prompt for a password when logging into the GMS Admin console?

    Hello, We are on GroupWise 18.5 and I finally have Advance Authentication setup for GroupWise. Users who are configured for AA shows a AA password box for the GroupWise client, Messenger, GroupWise Web, and the GW Admin Console. I know you don't receive…
  • GMS certificate reload

    I'm sure I'm missing something obvious, but I can't find solid documentation for what I'm missing. I have a certificate that auto-renews, however every time I get a new cert, despite replacing the old certificate, and running gms restart after the replacement…
  • GW18.4.2: All SOAP-threads in use; GMS and GWWEB can not authentiate

    After the update GW18.4.1 -> 18.4.2 it was not possible to authenticate at the GMS or GWWEB. We found that all SoapThreads of the related POA are in use (This is an really old and large POA). After a restart of the POS the SOAP-Threads are free and the…
  • GMS18.4.2: Signature; Certificate; missing?

    During the update of GMS to 18.4.2 I get this message: Upgrading GMS rpms... warning: /mnt/x86_64/datasync-common-18.4.2.9434-bp151.1.1.x86_64.rpm: Header V3 RSA/SHA1 Signature, key ID 3e39d89f: NOKEY checking logrotate configuration... Should update…
  • New install of GMS 18.4.2 does not go through

    Hello All, I too was trying to upgrade GMS to the latest. But it needs a new server, so installed a new VM with SLES 15 SP4 And as all of you have already noticed, you will run into the Python problem. ( nothing in the docs! ) So reinstalled, installing…
  • GMS needs a update!

    It is not possible to install and use GMS on a modern host! You have to use some old Python libs ... in the last weeks we see some TID that describe the issues with different libs. I think MF should recall the Python-DevEnv. and create a fresh package…
  • empty GMS users

    Hi, It happens from time to time that a newly added GMS user has zero emails in GMS although the user is in the Synced state. Even the folder structure seems to be empty, only the default folders exists. The user can connect to the GMS service successfully…
  • zombie processes on GMS server

    Hi, last weekend I've upgraded a GW system from 18.3.1+ to 18.4.1. Since then on the GMS servers I see zombie processes right after I start the GMS service. These are dedicated gms server on sles 15 sp3+. Do you have similar experience? Gellert
  • How can I disable Group Membership Poll in GMS

    Hi, Because of reasons I need to disable the Group Membership Poll function in GMS. The default is 1800 aka 30 minutes. I hope that when I set it to 0 it will disable it, but I couldn't find anything about this in the documentation. Do you have any…
  • GMS contacts disappear from phone

    Hi, two of my colleagues have noticed, (possibly since the last GMS upgrade (18.4 build 884)) that the GW contacts disappear from the phone, which makes the phone unable to identify the phone number of incoming calls. I do a manual sync in the Gmail…
  • GMS 18.4: How to add admin accounts to the GMS config?

    After installation only root is able to login to the AdminUI. Until GMS18.3 is was possible to edit the configengine.xml to add specific accounts so they can act as an GMS-Admin. How is the doing with the new GMS18.4?