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Knowledge Document: Filr Desktop Login Error: "This server is not an OpenText Filr server"

Caroline Oest
 
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After upgrading to the Filr Desktop Client to version 24.4 or later, the following message is returned when authenticating: This server is not an OpenText Filr server. Please check the server URL or contact your system administrator.

Environment

OpenText Filr 24.4 or later.

Situation

After upgrading to the Filr Desktop Client to version 24.4 or later, the following message is returned when authenticating:

This server is not an OpenText Filr server. Please check the server URL or contact your system administrator.

 

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The opinions expressed above are the personal opinions of the authors, not of OpenText. By using this site, you accept the Terms of Use. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.), Hewlett Packard Enterprise Company, or Micro Focus. As of January 31, 2023, the Material is now offered by OpenText, a separately owned and operated company. Any reference to the HP, Hewlett Packard Enterprise/HPE, and Micro Focus marks is historical in nature and the HP, Hewlett Packard Enterprise/HPE, and Micro Focus marks are the property of their respective owners.