• Desktop Client cannot Connect / Download

    Problem since 24.1 and still in 24.1.1 Desktop Client display error Message: Access deactivated Acces to OpenText Filr is deactiveted on the server. Please contact a admin. After restart and log out - log in it works for a while and the…
  • AV Kaspersky affects the proper functioning of Filr Desktop client 4.3.1.3

    Hello Filr community!, how are you?. I come yo you requesting your help. We have a large customer using a large installation of Filr 4.3.1.3. Users have different issues that are being generated by their current Kaspersky antivirus solution. Customer…
  • User required to re-login

    Filr 4.3.1. User complains about synchronization problems and that Filr Client on Windows logs off and requires the user to login again (Filr's login window pop up). In the log files I see this: Client: 2022-09-27 13:31:19,438 [filesync-monitor…
  • Client 3. x useable for a FiLR 4.x?

    See subject: Is it possible to use the FiLR Desktop-Client from an existing FiLR 3.x installation after the FiLR is upgraded to version 4.x? At least until the new FiLR Client is deployed?
  • Desktop Max desktop sync size?

    I've installed Filr, update to 3.2. On the desktop app console I see a "Max desktop sync size" set to 2GB, but I cannot find any infos in documentation regarding this limit. What does it mean? And how can I increase it?
  • Ransomware and the Filr Dektop Client

    What about Cryptoware/Ransomware and the Filr Dektop Client? I understand that a file or files which synchronized with the Desktop Client (taken offline) are encrypted and synchronized back to the server. But what happens to users who have access through…
  • Win 7 Filr Library?

    How does the Filr library work in Win 7? I can't seem to find it in the documentation. When I added some files and folders to the "Filr" library on a Win 7 desktop they didn't seem to sync. I even manually told the client to sync.
  • Desktop Client for SLED is missing

    Hi All, if there anybody who knows something about the development for a filr desktop client for the SLED? As a Novell product it's more than inconsequently to release the system with Windows, MacOS and Mobile Clients only. Thanks for any information…