Environment
- Data Protector Version: OpenText Data Protector CE 23.4
- Cell Manager OS: Red Hat Enterprise Linux 8.10
- Client OS: Red Hat Enterprise Linux 9.4
Situation
The installation of the Data Protector Disk Agent on a RHEL 9.4 client fails when using the Installation Server method.
Error logs indicated:
[Warning] <HostName> Invalid username or bad password (root)
[Critical] Setup has been aborted, exiting...
The issue persisted despite correct credentials and necessary dependencies (libxcrypt-compat, libnsl, rpm, and systemd) being installed on the client.
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