• Session timeouts when using Deduplication Store

    I'm in the process of migrating our backups from StoreOnce to a new Deduplication Store (DDS). After having changed two backups, I saw a session timeout for some objects, so I restarted the failed objects. It seems that after unloading the DDS media…
  • Why is automatic disaster recovery (AutoDR) for Linux writing temporary files within /opt/omni/bin, and why are those so large?

    Being alerted by a failure to collect AutoDR information on SLES using Data Protector 24.4, I examined the logs: A fatal error was encountered during execution of the Automatic Disaster Recovery module. As a result the System Recovery Data was not…
  • Version 24.4 of Data Protector Reporting Server downloads version 23.4

    I had reported the checksum issue with the reporting server binaries for Linux before, but now when I tried to install them actually, I decided to download both again (as the checksum was wrong). To my surprise the downloads are not what had been suggested…
  • Help understanding the dp_dedup.service for Linux

    Reading the fine manual, it states: IMPORTANT: Before rebooting or stopping the Linux or Windows server, you must manually shut down all the stores on the Deduplication Store system and Media Agent system. Failing to do so may result in a corrupted…
  • Why is Deduplication Store created on "localhost"?

    After having created my first Deduplication Store in Data Protector 24.4 I noticed that the GUI displays the device in "Device & Media" context "Devices by host" as being connected to "localhost". And within "localhost" there is the actual host where…
  • Backups Over Fiber Fails, But Over Network Works

    Hi, Just upgraded to version 24.4. We have a tape library (2 drives) that is connected over fiber to a few machines. When we backup over the network, the backup works. When we backup over fiber the backup does not quite start. The library does not…
  • Issue Installing Data Protector 24.4 on Windows Server 2025

    Hi everyone, I’m encountering an issue while trying to install Data Protector 24.4 on a Windows Server 2025. After running setup.exe , the installation begins with the Visual Studio 2015-2022 Redistributable package. However, after a short while,…
  • No omni.service on Linux after "successful" client installation

    I see an odd issue with Data Protector 24.4 on SLES 15 SP6 (x86_64): A backup showed IPC connection errors, so I inspected the client that had been booted after a kernel update yesterday: × omni.socket - DATA-PROTECTOR-INET Loaded: loaded (/usr/lib…
  • State of anomaly detection

    Data Protector (as of 24.4) features an "anomaly detection", so I enabled it to try it out. However the feature seems rather useless to me: For example one host is listed repeatedly for anomaly, but I found no ways to find out *what* anomaly it caused…
  • State of the Reporting Server in Data Protector 24.4

    One feature of the "Premium" license was that all features were included, but the amount of backup data is limited (as opposed to drive-based licensing). Starting at Data Protector 24.4 the old Reporting Server (RS) that was part of Data Protector is…
  • Issue with gateway selection when creating Deduplication Store

    When trying to configure (add) a Deduplication Store device on a new server, I could create the store, but when having to select a "client" for the gateway, the machine with the store isn't listed; instead machines that still run StoreOnce are listed…
  • Exception occurred while requesting authentication token from Magellan server.

    When upgrading from Data Protector 23.4 to 24.4 I cannot upgrade the Web Reporting any more; tyring to do so removes the Web Reporting and installs an installation server (probably because it did no longer recognize the RS component, so it does a default…
  • Change in Client Upgrade and installation check?

    As an old-time Data Protector user, I think I remember that Client Upgrade was happening in parallel for UNIX (HP-UX) platforms. When I tried with 24.4 today, I see that the clients are updates one after the other (which takes significant time). Similar…
  • Faulting application Manager.exe version 24.4.168.0 in C:\Program Files\OmniBack\bin\libcef.dll

    After upgrading Data Protector 23.4 to 24.4 yesterday i was able to start Manager.exe, but today I can't, because it's faulting like this: Faulting application name: Manager.exe, version: 24.4.168.0, time stamp: 0x6721efd8 Faulting module name: libcef…
  • DP 24.4 automatic restore(?) after failed backup

    Hello, We have a CM with DP24.4 (recently upgraded from DP24.1) and some Linux clients with Oracle Linux Server 8.8 and Oracle 19c. After the clients' upgrade to version 24.4 something weird is happening. Everyday the oracle online backup runs without…
  • Data Protector upgrade failed from 11.03 to 24.4 version

    We upgraded from 10.90 to 11.01 with successfully, then we upgraded from 11.01 to 11.03 with successfully, We checked before upgrade "omnidbcheck", and user permissions. All of them was Ok. But we tried to upgrade from 11.03 to 24.4 version finished…
  • Will RPM packages ever be fixed?

    When trying to remove OB2 RPM packets manually, it turned out that ther eis a dependency bug. Searching the forum before asking, I realized that this bug goies back to version 9 at least. What I did was: # rpm -qa OB2\* OB2-CMNUTILS-23.4-1.x86_64 OB2…
  • Mysterious " [110:101] Client import failed!" for SLES15 SP6

    On a freshly installed SLES15 SP6 x86_64 client, I can install the software, but it always fails with " [110:101] Client import failed!". Unfortunately the error details do not help. I see that at the end there was no system unit for "omni" installed…
  • Failed to get peer certificate.

    Hi all, This is a new DP installation on hostA. hostA - Red Hat Enterprise Linux 9.4 - DP23.4 hostB - Cell server - Windows Server 2016 Standard - DP23.4 Both hosts are using port 5555 for DP. Port is opened. The following error occurred by running…
  • Data Protector 24.1 - Secure SMTP configuration

    Hello, We use DP24.1 on a Windows Server 2022 and we need to send reports using the Email(SMTP) method but our SMTP server requires authentication. We don't have Exchange server, just a normal SMTP server. I tried the method described in https://docs…
  • ZDB+IR for performing backups of Linux filesystems (FS)

    Hi Team, Can ZDB+IR be used for performing Linux FS backups? Thanks Jose Miguel.
  • Upgrade from 11.03 to 24.3. Which order do we have to follow?

    Hi Team, I have to upgrade from 11.03 to 24.3. The environment has a Linux system which holds CELL and Linux IS, and other Windows systems that holds Windows IS. As I understand reading upgrade guide I will have to upgrade first Windows IS and after…
  • Report about the configuration from Data Protector

    Hello everybody I am really new working with data protector. I have been searching forum about my question, however I have not found the answer. I need a particular report of the configuration of my specs. I mean, I want a regular report maybe every…
  • [65:6] Internal Database layer reports: "Operation denied due to private objects."

    Hi, We are performing DC to DR Data Replication through Data Protector 23.4 and It was running successfully. Later, We enabled RBAC in DC & DR and as a result, replication is getting failed. While checking, we found the issue "[65:6] Internal Database…
  • Cell Request Service protocol documentation

    Hello OpenText community, I am currently working on providing comprehensive coverage of the old Data Protector Buffer Overflow vulnerabilities, specifically CVE 2013-2324 to CVE 2013-2334, for some Intrusion Prevention System. These vulnerabilities…