Hi.

We recently updated cell server 11.03 -> 24.3.

Everything went well without any problems.

But we discover the following problem. media agent gateway after upgrading to version 24.3 did not work with sosd storage of the same version.

in debugging i found that the media agent didn't find some library

[ 5] 2024-09-27 13:37:46.843 ("/ma/dev/system_SODA.c $Rev$ $Date:: $:":18)
[100] *************** SKPrintf [START] ***************
[100] Tokenize the string...
[100] token [0] = ^G[%1$s] From: %3$s@%4$s "%6$s" Time: %2$s
%5$s

[100] token [1] = Critical
[100] token [2] = 09/27/24 13:37:46
[100] token [3] = MMA
[100] token [4] = hornet.sdab.sn
[100] token [5] = ^G[12:5] Internal error in ("%s":%d) => process aborted
This is an unexpected condition and is likely due to a
corrupted media or combination of circumstances
involving both this product and the operating system.
Please report this error to your post-sales
Support Representative.

[100] token [6] = /ma/dev/system_SODA.c $Rev$ $Date:: $:
[100] token [7] = 18
[100] token [8] = B2D gateway
[100] *************** SKPrintf [END] ***************
[ 5] [REPORT 3] in GetSodaLibrary
Marked: ("/lib/cmn/common.c $Rev$ $Date:: $:":Line:2221 in 'dlopen')
Code is:1007 SystemErr: libDeduplicationAPI.so: libomnissl.so.1.0.0: cannot open shared object file: No such file or directory
[Critical] From: MMA@hornet.sdab.sn "B2D gateway" Time: 09/27/24 13:37:46
[12:5] Internal error in ("/ma/dev/system_SODA.c $Rev$ $Date:: $:":18) => process aborted
This is an unexpected condition and is likely due to a
corrupted media or combination of circumstances
involving both this product and the operating system.
Please report this error to your post-sales
Support Representative.

# omnidownload -library DDSTOREDRAGON
NAME "DDSTOREDRAGON"
DESCRIPTION "DDSTOREDRAGON"
POLICY BackupToDisk
TYPE StoreOnceSoftware
REPOSITORY
"200b010a_66f688ec_b72d_003b"
"200b010a_66f69130_b72d_003d"
"200b010a_66f69a02_b72d_003f"
DIRECTORY
"\\dragon.sdab.sn\ddstore"
MGMTCONSOLEURL ""

# omnidownload -device DDSTOREDRAGON-hornet
NAME "DDSTOREDRAGON-hornet"
DESCRIPTION "DDSTOREDRAGON"
HOST hornet.sdab.sn
POLICY BackupToDisk
TYPE StoreOnceSoftware
POOL "DDSTOREDRAGON_MediaPool"
LIBRARY "DDSTOREDRAGON"
SERVERSIDEDEDUP
RESTOREDEVICEPOOL NO
COPYDEVICEPOOL NO

cell_info:-host hornet.sdab.sn -os "gpl x86_64 linux-3.10.0-862.el7.x86_64" -type "rhel 7.8" -core 24.3 -corepatch 24.3 -integ 24.3 -integpatch 24.3 -cmnutils 24.3 -cmnutilspatch 24.3 -da 24.3 -dapatch 24.3 -ma 24.3 -mapatch 24.3 -oracle8 24.3 -oracle8patch 24.3 -ts_core 24.3 -ts_corepatch 24.3 

cell_info:-host dragon.sdab.sn -os "gpl x86_64 linux-3.10.0-1160.90.1.el7.x86_64" -type "rhel 7.9" -core 24.3 -corepatch 24.3 -da 24.3 -dapatch 24.3 -ma 24.3 -mapatch 24.3 -integ 24.3 -integpatch 24.3 -pegasus 24.3 -pegasuspatch 24.3 -cmnutils 24.3 -cmnutilspatch 24.3 -vepa 24.3 -vepapatch 24.3 -cc 24.3 -ccpatch 24.3 -ts_core 24.3 -ts_corepatch 24.3 -StoreOnceSoftware 24.3 -StoreOnceSoftwarepatch 24.3