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Content Manager Tips & Information
<Support Tip> - Are you SURE you want to enable Mirror Mode in the CM IDOL Service?
"Accepted Solutions" now "Verified Answers"
*New* Content Manager Administrator Certification Exam
2 Days in the Life of an IT Director
36th Content Manager Forum - Canberra: M365 records compliance with Content Manager Cloud
36th Content Manager Forum | 6 June, Canberra
5 Paths to Legacy Transformation
5 THINGS to Consider Before Making M365 Your Only Privacy and Compliance Strategy
6 razones para asistir a OpenText Summit Madrid 2025, Jueves 10 de abril
A Five Minute Introduction and Overview of the NEW Content Manager Select
A healthy future for TRIM says Micro Focus | IDM Magazine
Academic Program “Teaching with Micro Focus Software” - includes Content Manager
Accessibility Breakfast Briefing, 7 November 2024 | techUK office, London
Achieving Cost-Efficient Cloud Content Management
AIIM 2023 State of the Industry Report
APJ Realize 2023 On-demand | Realize Smarter Outcomes
Assistant in Higher Education sector gives Micro Focus Content Manager ★★★★★ on Gartner Peer Insights
Australia - OpenText Content Manager User Groups 2024
Automatic document security arrives for Content Manager
Award Winning ways with Content Manager in 2020
Based on Micro Focus Content Manager, Records Transformation's GilbyIM has been designed in partnership with schools
Buyer’s Guide for Electronic Records and Content Management
Case study for Content Manager & the University of Southern Queensland in Australia
Case study: Citadel scores big with New South Wales Office of Sport
Case study: Content Manager & Structured Data Manager deployed on-premise, in the cloud, or in a hybrid environment
Case Study: Content Manager takes City Parklands Services from risk to secure content management
Case Study: Efficient Energy Management Company
Case Study: Global Biopharma Company
Case Study: Global Biopharma Company says Micro Focus solution was the only viable one
CCfL is ready for their next audit with, Micro Focus Content Manager based, GilbyIM
Chase results, not information
Citadel’s Micro Focus business goes deep with Linked Training acquisition
City Parklands sees 50% productivity improvement and cost savings with Content Manager
CM01SP – Content Manager 9.3 Interactive Training by ART
CM300 - Content Manager 9.3 Installation Essentials (V)ILT
Complete a Gartner Peer Insights Survey for Secure Content Manager
Content Management "Gets SaaSy!"
Content Management – List of Support Tips, new version Dec 18, 2019
Content Manager ('TRIM') Canberra User Groups, National Museum, April 27
Content Manager ('TRIM') NSW User Groups, Micro Focus office in North Sydney, June 8
Content Manager ('TRIM') Queensland User Groups, Brisbane, April 20
Content Manager ('TRIM') Western Australia User Groups, 9 & 11 May
Content Manager - Current Release
Content Manager - Documents - Quick Reference Added
Content Manager - Revision number disappears when editing causing unwanted behavior with the check-in process
Content Manager 10.0 Released
Content Manager 10.1 - download on support portal
Content Manager 10.1 Update Lookbook
Content Manager Accepted Solutions 2008 till June 2020
Content Manager and Voltage Structured Data Manager are a perfect fit for Global Biopharma Company
Content Manager breaks down barriers to bring big time records management to smaller organizations
Content Manager Business User Certification Exam
Content Manager Connector in CP 5.9 only works with CM 9.4 onwards
Content Manager Education Courses Offerings
Content Manager Forum, Sydney, May 2 & Melbourne , May 4
Content Manager is helping to reduce EEOICPA claim response time for those who may be suffering
Content Manager plays key role in preserving Sherwood’s 125- year-old history
Content Manager Security Bulletin - Vulnerability CVE-2024-1973
Content Manager Select - All the functionality in a simple subscription model
Content Manager Select offers the ultimate content management user experience
Content Manager Select Software as a Service: Flexible, Enterprise Content Management in the Cloud
Content Manager simplifies licensing, V10 release update | IDM Magazine
Content Manager transforms into a Service
CONTENT_MANAGER_10.1_PATCH_2_748_HOTFIX_1 released
Create a valid certificate to use Zero Footprint
Customer Case Study: Camden Centre for Learning
Customer Story: NuScale Power
Customer Story: City of Kingston finds form with EzeScan
Customer Story: Kainos Evolve
Customer Story: Micro Focus Content Manager deliver future-ready archiving and records management
Customer Story: Micro Focus Content Manager integration at top Australia university
Customer Story: NAMIC Insurance Company
Customer Story: Paroo Shire Council
Customer Story: Retirement Benefits Fund creates a single version of the truth
Customer Success Story: Major Telecommunications Organization
Customer Success Story: Protecting human health and the environment for future generations
Dealing with Word Indexing tables when converting to SQL Text Indexing
Department of Energy creates a single source of authority to better manage information assets
Digitalisation for Data Privacy & Compliance | OpenText Forum 2023 APJ
Director in the IT Services Industry gives Micro Focus Content Manager ★★★★★'s on Gartner Peer Insights
Do you have a story about managing your organisation’s data?
Does Content Manager 10.1 support Elastic Search 8.x
DX ebook: Protecting human health and the environment for future generations
Education course: CM110
Education course: CM200, Content Manager 9.4 Administration Essentials V
eLearning Content Pack for Content Manager V10
Error: "...tsjOraOcci.dll' could not be loaded..."
Error: "An existing connection was forcibly closed by the remote host"
Ethical Tech? Making a Difference through Data Management
Event: Content Manager 24.3 new features
Fact sheet: OpenText Extended Support Explained
From content chaos to information-led transformation
Garter Peer Insights review: Content Manager
Gartner Peer Insights Content Manager Reviews
Gartner Peer Insights verified review of Micro Focus Content Manager in the Content Services Platforms category
GDPR vs. PIPL: 4 differences
Government Cloud Solutions - Access the Gartner Report
Growing Pains and Shrinking Trust: Reflecting on 5 Years of GDPR
Guide de la Cyber Sécurité 2022- 2023 (guide in English)
HPE CM mobile client home screen options
IMG Webinar Series - Micro Focus Content Manager and Salesforce: Better Together | 27 April 2022
Industry analyst round up – July 2023 edition
INFORMOTION’s Fusion integration engine leverage existing investment in Micro Focus Content Manager
Inscripción gratuita Congreso & EXPO ASLAN 2023 - 22 y 23 de marzo. Madrid
Inside the Micro Focus cloud push with CM Select SaaS
Interactive elearning content for Content Manager with Show-Me and Try-Me simulations.
Investment in Micro Focus Content Manager delivers 220% ROI!
Is cloud getting less reliable? It depends.
Join our virtual session — Content Manager 24.4 Release
Join Us at the AIIM Conference 2024 - Great AI Needs Great Information Management, San Antonio, TX, April 3 - 5
Join us at the OpenText Summit in Singapore, May 4: Intelligent Records Management in Government Sector
Join us for OpenText™︎ Data Privacy Tuesdays!
Knowledge Doc: Content Manager crashes when viewing the properties of a record
Knowledge Doc: Error 'The title must contain at least 1 alpha or numeric character' when check-in document based on certain Word Templates using Content Manager Office add-in
Knowledge Doc: Event monitor - Event monitor in Full client shows nothing
Knowledge Doc: Updating Retention Schedule on Classification not Passed down to Records
Knowledge Doc: Upgradation path from Content Manager 9.4x to 23.x or later
Knowledge Doc: Users are able to see inaccessible Teams channels via Content Manager integration app
Knowledge Document - SQL SERVER – Missing Index Script
Knowledge Document: "Send to > Print Merge" CSV file not formatting correctly
Knowledge Document: "Title cannot be empty" error message in Content Manager desktop 23.4
Knowledge Document: Can the Date Closed change after a container has been archived?
Knowledge Document: Error when running Anyword Search
Knowledge Document: SQL Text - Oracle Error when upgrading
Knowledge Document: 'An update transaction failed due to a referential integrity problem' error
Knowledge Document: 'Bad Request - Request Too Long' error when using Web Client configured with OpenID in Windows Server 2016
Knowledge Document: 'Has Members' Locations Missing from Location Properties > Associations
Knowledge Document: 'Incorrect syntax near' error when trying to prefix search a location
Knowledge Document: 'Operation is not permitted' error when drag and drop document
Knowledge Document: 'Server not found' error when using domain name during Blazon Enterprise Installation for Content Manager Rendering module
Knowledge Document: "Consignment Approver Activity Notification (for archivist)" email notification is displaying Approver name incorrectly
Knowledge Document: "Document Is Missing" field displayed as "No" even when the record has lost the electronic attachment
Knowledge Document: "Licensing Visitor Account" option - How does Visitor Licensing work
Knowledge Document: "No credentials are available in the security package" error with Windows Hello login
Knowledge Document: "Object reference not set to an instance of an object" error
Knowledge Document: "Operation is not permitted" error when creating a new version of a record
Knowledge Document: "Operation not permitted" error is still seen when editing a document in hold
Knowledge Document: "Operation Not Permitted" error when user tries to Request Temporary
Knowledge Document: "The document store file with ID '00X+XXXX.RPL' could not be found" error when trying to print a Report
Knowledge Document: Access Blazon Enterprise Server specs for Content Manager Rendering feature
Knowledge Document: Access Control - Operation Not Permitted error when updating View Metadata access control permissions
Knowledge Document: ACL Conversion and Security Filter Conversion fixes
Knowledge Document: Active Audit - "Send to > Print Merge" CSV file not formatting correctly
Knowledge Document: Add more than 64 locations to an access control list in Content Manager client
Knowledge Document: Adding additional IDOL content engines to Content Manager
Knowledge Document: Administrator Seat limit warning after applying Content Manager Select License
Knowledge Document: Alternative Container column does not display correctly via List Pane
Knowledge Document: ANSI Dataset - Single wildcard characters error when creating new records
Knowledge Document: API Service times out and Insert Disk error is displayed over download action using a compressed Document Store
Knowledge Document: Automated Folder Creation - Add suffix to record title
Knowledge Document: Automatic subfolders are not generated in correct order from the record type setting
Knowledge Document: Available command tabs disappear from Customize Shortcut Bar
Knowledge Document: AzureAD authentication issue when accessing Multiple WebClient tenants at the same time using the same browser
Knowledge Document: Backing up and Restoring Content Manager IDOL Content Indexes
Knowledge Document: Backup and restore the global settings of the Content Manager dataset using the .cfg files
Knowledge Document: Cannot download documents on a Document Store which is enabling compression via Content Manager ServiceAPI
Knowledge Document: Cannot send container to the Recycle Bin
Knowledge Document: Cannot update retention schedule for existing records
Knowledge Document: Changing Content Manager Application Background Color
Knowledge Document: Check out to OneDrive fails with 403 Forbidden error
Knowledge Document: Checking for any Records that were not converted after running the Security Filter Conversion
Knowledge Document: Checking your Content Manager licence count
Knowledge Document: Cleanup Orphaned Data
Knowledge Document: CM 24.4 External Store Requires an Activation Key
Knowledge Document: CM API potential issue when Repstor is synchronising folders with more than 100 sub folders
Knowledge Document: CM Client - force HTML format for email message when using Send To - Mail
Knowledge Document: CM Client crashes when connecting to a DATASET
Knowledge Document: CM Client GPS location is not accurate when restriction of API Key is set to a value and not using {none}
Knowledge Document: CM SDK program error "...HP.HPTRIM.SDK.dll-Unable to load tsjApi.dll"
Knowledge Document: CM Service API examples receiving forbidden error
Knowledge Document: CM Teams Integration
Knowledge Document: COM SDK Error: "Run-time error... Automation Error. The specified procedure could not be found"
Knowledge Document: Completed Workflows display with incomplete percentage
Knowledge Document: Configuring Content Manager IDOL Query Timeouts
Knowledge Document: Content (Idol) searches are taking several minutes to return results when clicking the count button
Knowledge Document: Content Manager - How to deploy CMClientConfig.xml using Advanced Installer
Knowledge Document: Content Manager 10 - Records checked out and Finalized at the same time
Knowledge Document: Content Manager 23.4 Content Manager Desktop Client ICONs display issue
Knowledge Document: Content Manager Authentication Options for Non-Domain Client/User
Knowledge Document: Content Manager client > Send to Mail embedded attachments in email's body rather than as separate attachments
Knowledge Document: Content Manager Client 23.4: The Refine Search > "Advanced Search" checkbox is unchecked by default
Knowledge Document: Content Manager client hangs/ crashes while doing records content search via IDOL CFS Connector
Knowledge Document: Content Manager DataPort: Field Map's Source Fields appear all on one row instead of only one field for each row
Knowledge Document: Content Manager desktop add-in is not automatically logging into dataset
Knowledge Document: Content Manager Desktop Add-ins tool removes all the configured non CM add-ins
Knowledge Document: Content Manager functions utilize temp table
Knowledge Document: Content Manager M365 Integration
Knowledge Document: Content Manager Minimum Network Requirements
Knowledge Document: Content Manager thick client performance issue on https/ Load Balancer connection
Knowledge Document: Content Manager User Option to cascade properties to view pane for object properties
Knowledge Document: Content Manager Visitor License Feature is deducting license counts from the home dataset
Knowledge Document: Content Manager Web Client request reauthentication even with sliding session set to 700
Knowledge Document: Content Manager web services - IIS worker process consumes all CPU resources
Knowledge Document: Content Manger 10.x Database Statistics - SQL Server
Knowledge Document: Convert Content Manager Unicode dataset to ANSI
Knowledge Document: Create a Web link for the record from Content Manager Client
Knowledge Document: Create Additional Field with name matching Content Manager in-built search clause, ie Description
Knowledge Document: Creating Content Manager IDOL OEM Content Index fails with error: The proxy auto-configuration script could not be downloaded
Knowledge Document: Customize the metadata to be displayed under a multiple values field on records ViewPane
Knowledge Document: Database - SQL Server - Schema Upgrade Performance issue when altering TSNOTES2 table
Knowledge Document: Database - SQL Server - Set all users that are not Records Managers to Inquiry User's
Knowledge Document: Database - Which tables store the information of additional fields
Knowledge Document: Database Tuning - Oracle Optimizers settings
Knowledge Document: DataPort - electronic documents not attached when doing Bulk Import
Knowledge Document: Dataport - Unable to import record with Access Control contain location with Last Name Prefix specified
Knowledge Document: DataPort Error faced during updating a location detail: 'Sort Name' cannot be left blank
Knowledge Document: DataPort project files throwing errors when run on a new Workgroup server
Knowledge Document: DataPort – error ‘Saved Search has not been set on the Content Manager Data Port project’
Knowledge Document: Date field display incorrectly in Content Manager view pane
Knowledge Document: Default ports used by Content Manager application and some major components
Knowledge Document: Deploy the Content Manager Teams integration app to Teams Shared Channels
Knowledge Document: Desktop UI - User not allowed to create saved search. This operation is not permitted
Knowledge Document: Document content searches using Elasticsearch return different results each time
Knowledge Document: Document Queue Processor stopped where a error is found for record being processed
Knowledge Document: Document Sign - how to set up document sign in Content Manager
Knowledge Document: Download a Content Manager document and measure the time using SDK
Knowledge Document: Download the 'Content Manager Governance and Compliance' App
Knowledge Document: Drag and drop document from Content Manager to Outlook does not create an event in the active audit
Knowledge Document: Drag and Drop files to Outlook result to a link to Content Manager not attachments
Knowledge Document: Drag and drop MSG emails onto Content Manager results in records with incorrect/unknown file extensions
Knowledge Document: Duplicate "Document Extracted" events found in the Audit Log after downloading large documents from Web Services
Knowledge Document: Edit and check-in Office files issue - The process cannot access the file because it is being used by another process. (0x00000020)
Knowledge Document: Efficient method to determine whether an object contains notes
Knowledge Document: Email gets sent out but instead of going to their sent folder it goes into an Error Folder "Contribute Contents" to access denied
Knowledge Document: Enable the option "Add to message body as text" in Content Manager 23.x when sending record to mail
Knowledge Document: Enable TLS 1.2 on Content Manager Workgroup Server
Knowledge Document: Enabling Synonym searching in CM IDOL (OEM)
Knowledge Document: Enterprise Studio processes for a dataset are showing as "Not Running" unable to connect to event processor for dataset 'T3'.
Knowledge Document: Error 'The system cannot find the path specified (0x00000003)' when uploading a file in CM Web Client
Knowledge Document: Error "Cannot view this document KeyViewLicense could not be found. Double click on it to open and view"
Knowledge Document: Error Action Email Notifications Failing to Send When Em Dash in Record Title
Knowledge Document: Error extracting record. Function request 'Extract Document' for Content Manager Workgroup
Knowledge Document: Error in PublishToTrim: Internal Server Error: Could not deserialize request
Knowledge Document: Error message when clicking help button from Content Manager client
Knowledge Document: Error message while creating a record using Records Coordinators OCI call failed Error code : 6550 identifier 'TSACLCHECK' must be declared
Knowledge Document: Error opening dataset: The Content Manager Workgroup Server is unable to retrieve details for the dataset '0'
Knowledge Document: Error received after applying Content Manager 10.0 Patch 6, 10.1 Patch 5 , 23.3 Patch 1 or 23.4 Patch 1
Knowledge Document: Error return when performing Generate Statistics on Record Statistics
Knowledge Document: Error when CM creating new part for container using Automated Part Rule event processor
Knowledge Document: Error when opening records that have been transferred between compressed document store
Knowledge Document: Error ‘Invalid connection string attribute’ when trying to use Azure Active Directory – Password authentication
Knowledge Document: Error ‘This operation is not permitted’ when trying to view a record a user has access to
Knowledge Document: Error: "The destination path is too long" when Viewing document from Content Manager thick client
Knowledge Document: Error: Content Manager has detected that the time on your machine is incorrect
Knowledge Document: Error: ORA-01013: user requested cancel of current operation
Knowledge Document: Error: RCF: No connection could be made because the target machine actively refuse it
Knowledge Document: Error: Time-based event processing error occurred on database 'VP'
Knowledge Document: Events "Update Expose Records" and "Manage In-Place Scan" function is missing in the Help file
Knowledge Document: Exporting and Importing data to fix a corrupt IDOL (OEM) Content Index
Knowledge Document: Faulting module BravaDTX.dll when user previewing PDF/A and JPG files in Content Manager client
Knowledge Document: Fix the Send to Mail email's font always default to Times New Roman (Office 2016)
Knowledge Document: Folder having Closed Date removed isn't opening the sub-folders and documents underneath
Knowledge Document: Generate email contact metadata for existing records in Content Manager
Knowledge Document: Generate the latest ZeroFootprint manifest and Teams integration using CLI
Knowledge Document: Get global settings for the List Pane customizations
Knowledge Document: GPS Location
Knowledge Document: Help file search - Could not search in Content Manager help file for 10.0.x
Knowledge Document: hexadecimal value 0x00, is an invalid character
Knowledge Document: High Disk utilization under server and DUMP files (Multimedia) occupying more space on the X Drive of Server
Knowledge Document: Housekeeping prior to running a Schema Upgrade
Knowledge Document: How CM manages the transfer of documents from client to document store
Knowledge Document: How full stop values are handled with the new Content Manager - SQL Text Index
Knowledge Document: How to automatically push global settings to all client machines
Knowledge Document: How to build a proximity search with Elasticsearch in Content Manager?
Knowledge Document: How to change the display name of Content Manager Zero Footprint integration
Knowledge Document: How to checki-n multiple documents from a single windows directory
Knowledge Document: How to configure OpenID Connect Confidential Clients setting in CM Enterprise Studio with OKTA
Knowledge Document: How to enable encryption of data during transit for Oracle databases.
Knowledge Document: How to enable TLS 1.2 Windows Server
Knowledge Document: How to ensure that the CMClientConfig.xml is being read when Content Manager client first runs
Knowledge Document: How to get offline audit logs
Knowledge Document: How to get rid of "File is in use" error during Debug/Fix dlls replacement
Knowledge Document: How to ingest document to Manage In Place - Windows File System
Knowledge Document: How to move Content Manager ServiceAPI Cache to another location
Knowledge Document: How to open record in Desktop Client when clicking on Content Manager Drag&Drop/Copy Link
Knowledge Document: How to produce Hang Dumps when TRIMWorkgroup.exe has frozen
Knowledge Document: How to properly use Caption Editor to find captions to edit
Knowledge Document: How to reconfigure the pointing of Serverdata and ServerLocalData to different drive
Knowledge Document: How to recreate SQL Text Index for Text Field words table TSTXTIDXTX - SQL Server only
Knowledge Document: How to remove a Content Manager dataset
Knowledge Document: How to remove the Default Container for new document records
Knowledge Document: How to resolve HTML error with Email Template in Content Manager due to usage of % character
Knowledge Document: How to rollback or uninstall a hotfix or CM patch
Knowledge Document: How to search for records by Retention Schedule Number from Quick Search Bar
Knowledge Document: How to setup Content Manager Mobile Application work
Knowledge Document: Identify Content Manager records with no Hash value
Knowledge Document: Identify the Content Manager record from the Document Hash number
Knowledge Document: Idol reporting engines are offline during Reindex
Knowledge Document: Importing Location by using DataPort failed with error Locations of type 'Unknown' cannot have a login
Knowledge Document: Incorporating Product Information When Creating Technical Issue Cases via the Portal
Knowledge Document: Indexed records still being showed on "Show Not Indexed Records" after re-indexed performed
Knowledge Document: Ingesting Files with CM DataPort triggers the error message Detail" "COLUNM USED ON IMPORT FILE" cannot be left blank
Knowledge Document: Instruction for creating new Report from Content Manager client
Knowledge Document: is ODBC Driver 18 and ODBC Driver 17 both supported in Content Manager 23.4.
Knowledge Document: Is the Azure blob storage connection string Account Key encrypted within Content Manager
Knowledge Document: Is there any cost to use Blazon Enterprise Server for Rendering?
Knowledge Document: Issue when using PowerShell scripts from Content Manager's Documentation
Knowledge Document: Linked Folders are not working using Zero Footprint integration
Knowledge Document: Lookup Items Displaying same Items when Accessing a different Lookup Set in Desktop Client
Knowledge Document: Mandatory fields of a record over Web client can be by pass by clicking on save
Knowledge Document: Max Character Length for Additional Field String
Knowledge Document: Meaning of the values for the lrType column in the TSLOCREL table
Knowledge Document: Metadata Validation Rule that can connect two Date fields without relying on a specific value
Knowledge Document: Microsoft has announced a change to Outlook for Windows that VSTO add-ins will no longer be supported in Outlook
Knowledge Document: Mobile App not displaying Record Types when creating new records
Knowledge Document: Monitoring Fragmentation of Tables and Indexes in SQL Server and Guidelines for Rebuilding Indexes
Knowledge Document: Monitoring SQL Text via the Database - SQL Server
Knowledge Document: Moving child record that uses "Based on Container" numbering does not automatically number to match new container
Knowledge Document: Multiple Overdue Action email notifications sent to assignee repeatedly
Knowledge Document: Named Pipes Provider, could not open a connection to SQL Server - error when connecting to the dataset
Knowledge Document: Notification when license conditions approaching limit
Knowledge Document: OCR Rendering event processor runs in Content Manager Workgroup Server without having the OCR module configured or purchased
Knowledge Document: Office Integration - Check In on Close default behaviour
Knowledge Document: Office Integration - record Check In screen losing focus mid typing, causes further crashes
Knowledge Document: Open multiple Content Manager Offline Audit logs in one window
Knowledge Document: OpenID - AzureAD authentication for Content Manager thick client fails with error: The ID token returned from the authentication server did not contain the claim 'email'
Knowledge Document: OpenID connect (AzureAD) fails to authenticate across domains - SSPI authentication failed error
Knowledge Document: OpenText Blazon Enterprise : Blazon Enterprise MSI Public Properties Guide
Knowledge Document: OpenText Support Status change reminder for Secure Content Management products
Knowledge Document: Oracle - How to randomize the data on select columns
Knowledge Document: Oracle edition requirements for recent versions of Content Manager
Knowledge Document: Outlook add-in "Open Record" button should open Content Manager to the record instead of opening the Record Entry Form
Knowledge Document: Outlook Integration - Unable to Attach Record. None of the selected items are valid for the chosen action
Knowledge Document: Pasting Text into Notes Clears any Text that is Already Typed Out in Add Annotation Window
Knowledge Document: Performance issue during saved searches containing home location, jurisdiction, and custom fields as paramenters
Knowledge Document: Performance issue over event processor
Knowledge Document: Pop up Window for Check-in Sent Items when user opens Outlook
Knowledge Document: PowerShell script to add the UseNativeUI registry key
Knowledge Document: Prevent the authentication pop-up while using OpenID authentication for Content Manager thick client
Knowledge Document: rcfClientConnectTimeout reg key no longer works - How to customize settings for Content Manager 10.1?
Knowledge Document: Record Title word searches with slash throw Lexical error on Elasticsearch environment
Knowledge Document: Record Type icon displaying blank/disappear via CM client when switching between different datasets
Knowledge Document: Recycle bin not returning document to original folder after selecting restore from Recycle Bin
Knowledge Document: Replacement for the deprecated Database.ConnectAs() function in TRIM SDK
Knowledge Document: Reporting on Memory Usage for a Content Manager IDOL Service
Knowledge Document: Resolving duplicate records from TSUDFBOOLV table
Knowledge Document: Revisions tab no longer available in record properties
Knowledge Document: Sample code for manage in place with Microsoft 365
Knowledge Document: Sample script for login the SDK based application using OpenID authentication
Knowledge Document: Sample working Virtual Databases configuration for Content Manager IDOL OEM
Knowledge Document: Scrolling down the mouse change the existing values in title box on record creation form
Knowledge Document: SDK - ObjectViewer does not display image files
Knowledge Document: Search find records string to Boolean is behaving different than previous CM versions
Knowledge Document: Search for a location fails with error: "The call to the stored procedure 'constructManyLocations' failed"
Knowledge Document: Searching - "Double" enter On Quick Search
Knowledge Document: Send to > Mail does not attach the record's tr5 when email template "Send record to mail recipient" is in place
Knowledge Document: Send to Mail >Metadata > 'Add to message body as text' option grey out
Knowledge Document: Send to mail icon is grey out
Knowledge Document: Service API - A potentially dangerous Request.Path error
Knowledge Document: ServiceAPI - How to add Record Relationships using 'ChildRelationships' property and Postman
Knowledge Document: ServiceAPI - how to limit file reference uploading with a whitelist
Knowledge Document: Set limitation for Record Title Characters
Knowledge Document: Set record exclusion using Content Manager ServiceAPI
Knowledge Document: Share point integration error "Details C8000:...Sorry, something went wrong (failed to attain context token)"
Knowledge Document: Sharepoint Integration - Creating Content Manager Columns error
Knowledge Document: SharePoint Online integration - ‘Token request failed’ error when trying a Publish via Configuration Tool
Knowledge Document: Show the Location association type ‘Has Members’ in the Manage the associations dialog
Knowledge Document: Showing page preview for blazon integration in the preview panel
Knowledge Document: Some clarification on the Document review feature of Content Manager
Knowledge Document: Some Excel spreadsheets may crash CM when viewing or previewing
Knowledge Document: Some method to speed up, help in running the Security Filter Conversion more smoothly post update
Knowledge Document: Some SharePoint related metadata on Content Manager client have no value when managing document from SharePoint
Knowledge Document: SQL queries to find records with carriage returns in titles and delete the carriage returns
Knowledge Document: SQL Server - Database growth noticed after Schema Upgrade
Knowledge Document: SQL Server - How to randomize the data on select columns
Knowledge Document: SQL Server Database Statistics for Content Manager
Knowledge Document: SQL Server Database Statistics- Post SQL Text implementation
Knowledge Document: SQL server transaction log is full when attempting to upgrade Content Manager Schema
Knowledge Document: SQL Server: When to Rebuild Database Indexes
Knowledge Document: SQL Text - Additional Fields taking a long time to index (SQL Server)
Knowledge Document: SQL Text - FDHOST permissions error
Knowledge Document: SQL Text - Oracle Error when upgrading
Knowledge Document: Team Integration - An admin could not check in the record with changes to a team channel that he is a member
Knowledge Document: Teams integration - operation not permitted error
Knowledge Document: Teams Integration - The remote server returned an error: (403) Forbidden. Dataset ID: XX
Knowledge Document: The attempt to remove or update the subject of the email in Outlook failed
Knowledge Document: The client's Content Manager crashed while utilizing Workflow after adding the column 'Current Activity Assignees
Knowledge Document: The error "SearchUIProfile is not an allowed Runtime Type" when clicking "Search Editor in CM Office Add-Ins
Knowledge Document: The index ownerFPUri1 in table TSFILEPLAN is meant to be unique but the combination of the columns 'ownerFPUri, fullPlanId' contains duplicates" error when running DB Schema check
Knowledge Document: The installation of Blazon Integration x64 failed
Knowledge Document: The send to > mail function is missing
Knowledge Document: The System Cannot find the file Specified. (0x00000002) error
Knowledge Document: Tips for collecting Content Manager Setup Information
Knowledge Document: Title searches in Content Manager
Knowledge Document: Title Word Searching for “SF Req # 41481” does not return any result while “41481” returns search results
Knowledge Document: To do items reloading/refreshing continuously when displayed in Content Manager desktop client
Knowledge Document: TSERECVSN is meant to be unique but the combination of the columns 'evRecElecUri,evVersionNbr' contains duplicates
Knowledge Document: tsjApi.dll and TRIM.SDK.dll version mismatch error due to lack of Web component in hotfix
Knowledge Document: Unable to Adjust Security and Access Window when enabling the Classified Security feature
Knowledge Document: Unable to attach electronic document when drag and drop from Content Manager client into Outlook window
Knowledge Document: Unable to authenticate with Azure. Error: ‘Unable to retrieve access token from authentication server’
Knowledge Document: Unable to create PDF renditions with Content Manager Blazon
Knowledge Document: Unable to delete record due to Reference constraint error with table TSWORKINGC
Knowledge Document: Unable to download more than certain number of records via Content Manager Web Client
Knowledge Document: Unable to edit multiple documents at once from Content Manager thick client
Knowledge Document: Unable to Install IDOL Components - 10.1.500.1054
Knowledge Document: Unable to modify user security profile as a privileged user
Knowledge Document: Unable to open embedded documents in View or Read-Only mode (stored in Content Manager)
Knowledge Document: Unable to open Tr5 file from Outlook client
Knowledge Document: Unable to start Content Manager EmailLink Services
Knowledge Document: Unable to use Azure blob store for bulk insert from Content Manager Enterprise Studio
Knowledge Document: Understanding the differences between ANSI and Unicode for Content Manager datasets.
Knowledge Document: Undispose option is not available in Archiving option
Knowledge Document: Upcoming New Outlook and the impact on Content Manager VSTO Add-in
Knowledge Document: Upgrading Content Manager using the CTAS method
Knowledge Document: Use the percentage environment variables in creating dynamic path for Offline Records folder
Knowledge Document: Use UPN for Content Manager Web Client - AzureAD authentication
Knowledge Document: User can not delete records using a lower-level admin user error: This operation is not permitted.
Knowledge Document: Users are listed under Content Manager - Manage Group Items access control but still unable to modify/update Check-in Styles
Knowledge Document: Using the "Search editor" in MS Word addin causes error "SearchUIProfile is not an allowed Runtime Type"
Knowledge Document: Video files can not be viewed using the WebClient
Knowledge Document: Virus Detection information for Content Manager
Knowledge Document: Web Client - "HTTP Error 404.15 - Not Found" error when using OpenID Authentication on Windows 2016 Datacenter
Knowledge Document: Web Client - The Check in/Check out buttons are missing for MAC/iPad/iPhone users
Knowledge Document: Web Client OpenID failed to redirect user to Azure AD Authentication login page
Knowledge Document: Web Client throwing 'Error Retrieving Data for Property RecordContainer. Access Denied' Error
Knowledge Document: Web Client – Error “File path invalid" when uploading a document
Knowledge Document: WebDAV - Check out and Edit option is not available when using FQDN to access Content Manager WebClient
Knowledge Document: When selecting a rollback in workflow, users are not receiving email notification
Knowledge Document: Where Object Filter for Alerts is stored in the database
Knowledge Document: Windows security login prompt every time opening Content Manager WebClient using IP address
Knowledge Document: Word Indexing processor blocked by error due to "RCF: Remote call timeout exceeded"
Knowledge Document: Workflow - Users are unable to complete activities due to an "Operation is not permitted" error
Knowledge Document: Zip Content Manager Log files
Knowledge Document: ‘Failed to retrieve site information’ error when attempting to access the SharePoint integration page
Knowledge Document: ‘PII is hidden’ or ‘400 (Bad request)’ error when open up the SharePoint Online integration app
Knowledge Document: “Error ‘This operation is not permitted’”
Learning Services: Updated Content Manager Business Administrator Certification Exam
List of accepted solutions - past months, new version November 28
List of IM&G products not impacted by CVE-2022-22965 Spring4Shell
List of latest available hotfixes for supported Content Manager versions
Live Virtual Event: Demystifying Data Privacy: Insights from Omdia for seamless adoption, 11 April 2024
LookBook: Embrace the future of work—Content Manager & Content Manager Cloud
Los Angeles IT Leadership Forum on March 30
Manage in Place Document Stores in Content Manager using ControlPoint
Micro Focus & Prianto | Vision Tour UK, London, February 16
Micro Focus Content Manager 9.4 – What’s New?
Micro Focus Content Manager delivers cost savings for University of Southern Queensland
Micro Focus Content Manager helps Major Australian Port Authority
Micro Focus Education Content Manager v9.3 ASP Exam
Micro Focus IM&G Forum 2022 On Demand
Micro Focus Launches Content Manager Select - Subscription Model
Micro Focus named a Top Cloud Solutions Provider for 2022!
Micro Focus Partners with Citadel to Deliver SaaS-Based Content Management Solution
Micro Focus: a leader in Data Security Portfolio Solutions (Forrester report)
Millions saved with Micro Focus Content Manager and SDM
New Content Manager Administration Fundamentals Training Class
New Content Manager FAQ: Teams integration and other topics
New Content Manager Installation Essentials Training Class
New Content Manager User Fundamentals Training Class
New Lookbook: Content Management -Embrace the future of work
New OpenText™︎ Content Manager Business User Certification Exam!
New options. Fresh Features. Welcome to Content Manager 10
New training course: OpenText Records Management
Omdia Report - Securing and Protecting Content Using a Content Services Platform
Omdia Universe: Content Services Platform Solutions Comparion, 2023
On demand webinar: Protect and Preserve Your Most Critical IP and Content While Ensuring Compliance
On-demand webinar: Content Manager Subscription Software: Pros and Cons
On-demand Webinar: How to Comply with the CPRA
On-demand Webinar: Information Governance & the Future of Archiving—Content on Demand
On-demand webinar: Protect and Preserve Your Most Critical IP and Content
On-demand webinar: The Easy and Secure Way to Accelerate into Content Manager Cloud
Opentext Content Manager 23.3 has been released
OpenText Content Manager as a Replacement for Microsoft 365 Functionality Flyer
OpenText East User Group, Thursday October 19 @ 3 - 6pm ET
OpenText Forum 2023 SEA | Kuala Lumpur, August 2nd
OpenText Forum 2023, Australia
OpenText Government Summit, Washington, March 6, 2025
OpenText Secure Content Manager 24.4 has been released
OpenText Summit 2023 | 4 May, Singapore
OpenText Summit 2023 | Work Smarter Today, Australia, May 2nd and May 4th
OpenText Summit London 2025, April 1st
OpenText Summit Melbourne 2024, Aug. 14
OpenText Summit München 2025, 3. April
OpenText Summit Nordics 2024, Stockholm, May 15
OpenText Summit Sydney 2025 - Information reimagined. Elevate human potential. February 20, 2025
OpenText Support Status change reminder for Content Manager product
OpenText World 2024 - nothing like the in-person experience
OpenText World Europe 2024 - München | 16. April 2024 - 17. April 2024
OpenText World Innovation Summits On-demand
OpenText World, Las Vegas, Nov 18 - 21
OpenTextWorld | 24. & 25. April | München
Prepare to bring AI readiness into information management practices
Product Manual – Content Manager Version 23.3 - Administration Command Line Tool
Product Manual – Content Manager Version 23.3 - COM SDK
Product Manual – Content Manager Version 23.3 - Content Manager Governance and Compliance SharePoint App: Installations Guide
Product Manual – Content Manager Version 23.3 - Microsoft Teams Integration
Product Manual – Content Manager Version 23.3 - oneilBridge™︎ Integration - Installation and Configuration
Product Manual – Content Manager Version 23.3 - Service API
Product Manual – Content Manager Version 23.3 - Third Party IP
Product Manual – Content Manager Version 23.3 - Web Client Installation and Configuration
Product Manual – Content Manager Version 23.3 - WebDrawer
Product Release Announcement: Content Manager Select
Public Sector Imbizo 2024, Pretoria, 14 November 2024
Public Sector Imbizo 2024, Pretoria, Nov. 14
Read the July 2018 Gartner Market Guide for Data Masking
Records management by stealth: An Australian practitioner’s view | IDM Magazine
Records Transformation's GilbyIM; based on Content Manager, provides best-of-breed EDRM for Camden Centre for Learning
Register now to join the 36th OpenText Content Manager Customer Innovation Showcase, 22 November | 1:00 PM AEDT | Virtual
SafeGuard Cyber Announces Integration with Content Manager to Govern Social Media & Digital Content
Secure Content Management Lookbook
Security alert - CVE-2024-10863: Audit log vulnerability affects OpenText Secure Content Manager
Send record to Mail crashes Outlook client
Share your information management success story!
State of Oregon shrinks storage costs and reduces public records retrieval to seconds with CM
Success Story: Australian Water Corporation slashes time taken to search myriad data types
Success Story: National television station chooses Content Manager to protect historic archive
Support Notification: Upcoming change in support status
Support Portal notifications now active
Support Tip: "Assignee' cannot be left blank" whilst attempting to capture record using Office integration
Support Tip: "The Content Manager Add-in is not available for use" in CM 10.0 Patch 3
Support Tip: Changing the dataset ID of an existing Content Manager dataset
Support Tip: Check In and Delete on Close function in Zero Footprint Office Integration
Support Tip: CM 10.1 – Introduction of Cascading Properties
Support Tip: CM Add-in fails to load upon startup of an MS Office application
Support Tip: CM Client - Error: [ODBC SQL Server Driver][SQL Server]Incorrect syntax near
Support Tip: CM IDOL indexing - meaning of the parameter "dihcid"
Support Tip: CM Office Add-ins unable to load due to group policy changes for Office Add-ins
Support Tip: CM Web Client - Blank white screen when downloading multiple electronic records
Support Tip: CM10 ApLicenseDecryption.dll error when adding a new license
Support Tip: Content Indexing event processor blocked by error
Support Tip: Content Manager (CM) Connector version 12.6 and above missing record updates
Support Tip: Content Manager - Administration Tool (TRIMAdmin.exe) purpose
Support Tip: Content Manager - Support for Windows 11
Support Tip: Content Manager Addin for Outlook fails to load due to an error
Support Tip: Content Manager IDOL Media Server service refuses to start
Support Tip: Content Manager Outlook integration gives error: "There is an error in XML document (0, 0)."
Support Tip: Document Content search using Elasticsearch doesn't return all results
Support Tip: Downloading a ZIP file using the CM Web Client
Support Tip: Enhanced feature in 10.1 - View Rights - Ribbon tab
Support Tip: Enhanced feature in 10.x - Search options for Print Merge and Web Publisher Reports
Support Tip: Ensuring Content Manager is completely removed from a machine
Support Tip: Error: "...tsjOraOcci.dll' could not be loaded..."
Support Tip: Error: "Access controls prevent you from changing the container..."
Support Tip: Error: "Windows authentication (Kerberos or NTLM) is not supported by this Content Manager Workgroup Server"
Support Tip: Extract Document permission is required to view document in native application
Support Tip: How does CM populate fields such as Author and Addressee when registering emails?
Support Tip: How to apply a new license file for Content Manager 9.4.X
Support Tip: How to edit Location Addresses in CM ServiceAPI
Support Tip: How to permanently enable Outlook integration
Support Tip: How to search for locations with multiple email addresses (SQL Server)
Support Tip: Introduction of "Basic Electronic Container" and "Basic Electronic Document" Record Type behaviours
Support Tip: Issues with new record entry form used for Office integration in CM 10.0
Support Tip: List of latest available hotfixes for supported Content Manager versions
Support Tip: New Feature in CM 10.1 - Event Monitor option
Support Tip: New Patch and Hotfix versioning standard from Content Manager 10.0 Patch 3
Support Tip: Office Application hangs with CM Add-in loaded but no network for CM connection
Support Tip: Office integration - Unable to search for Record Number with Tilde (~) character
Support Tip: Office Integration - Windows Defender causing Content Manager Addin fail to load
Support Tip: Outlook Add-in - Searching for a container record is not responding
Support Tip: Proxy Auto-Configuration (PAC) fails to work when using DIRECT
Support Tip: Redirect client database requests to another Workgroup Server
Support Tip: Rendition removed when a new revision is created
Support Tip: Search for a location fails with error: "The call to the stored procedure 'constructManyLocations' failed..."
Support Tip: Search for records in the recycle bin using the SDK or Service API
Support Tip: Service API - How to get the Unique Identifier (URI) of a location's address
Support Tip: Should SDK LogExternalEvent trigger Record Modified event?
Support Tip: Some Administrator functions not available in CM client in cloud deployments
Support Tip: SQL Server performance issues after applying Content Manager 10.1, Patch 5
Support Tip: Unable to add record number in Email Subject field for saved emails
Support Tip: Upgrading Media Server for Content Manager
Support Tips: Can a CM workgroup server access a document store in an untrusted domain?
Technical Insight Series: Content Manager 10 performance tuning tips and tricks, Recording & Presentation now available!
Technical Insight Series: Content Manager 10.1 – What’s New?, June 15
Technical Insight Series: SharePoint Integration with Content Manager, Recording available!
Technical Insights: PostGreSQL in Content Manager; an often overlooked option, Jan. 19 & Jan. 26
Technology Horoscope 2023
The future of work is here – See it in action at OpenText World 2023
The information governance imperative work has changed. It’s time for information governance to catch up.
The Relationship Between ESG and Data: Governance - CIO World Asia
Tips for Tackling your Next TRIM/RM/CM Upgrade | IDM Magazine
Universe Session: Content Management Roadmap
University of Southern Queensland completes audits in minutes with Content Manager
Updated Content Manager Administration Fundamentals Course
Updated Content Manager Installation Essentials course
Updated OpenText™︎ Content Manager Business Administrator Certification Exam!
Updated training course: Content Manger Installation Essentials
Using SQL Server Query Store to Monitor and Diagnose Performance Issues
Video: Email Template HTML error due to % character
Video: Cleanup Orphaned Data Tool
Video: CM Install 01 - Overview and components
Video: CM Install 02 - Core components
Video: CM Install 03 - Web Client
Video: CM10.1 - Outlook Integration
Video: Collaboration with Content Manager
Video: Content Manager - the Revision Number Disappears when Editing
Video: Content Manager 10.1 - Outlook Integration
Video: Content Manager 24.2 Release Live Event - Covers Product vision, feature demo, Roadmap and Resources
Video: Content Manager 24.3 Release Overview
Video: Content Manager and OneDrive for collaboration
Video: Content Manager Carriage Return in Record Titles
Video: Content Manager Cloud
Video: Content Manager Cloud - Collaborate and Protect
Video: Content Manager CMES Troubleshooting Tips
Video: Content Manager CTAS Schema Upgrade Options
Video: Content Manager Overview 10.1
Video: Content Manager Select SaaS
Video: Content Manager SQL Server Tuning
Video: Create a valid certificate to use Zero Footprint
Video: Document Collaboration with Content Manager 10
Video: Edit Records from the Web UI in Content Manager 23.3
Video: How to change Offline Record Documents folder location
Video: How to detect duplicate records using Hash values from Database
Video: How to permanently enable the CM Outlook add-in
Video: Information Governance Imperatives - A discussion with Deloitte
Video: Keep Existing Renditions When Attach a new Revision to a Record
Video: Manage in Place for File System with Content Manager 10.1 and FAS
Video: Micro Focus Content Manager Select
Video: Microsoft Teams Integration Demo with Content Manager 10.1
Video: Mobile App 23.3 New Features Overview
Video: MS Office plug-in to Content Manager
Video: Open Records in Desktop Client with Drag and Drop URL
Video: Record Creation and Custom View in Web Client - Content Manager 24.2
Video: Redaction and Annotations in Content Manager 23.4
Video: Saved Search - Part 1 (WebClient)
Video: Saved Search Part 2 - Search Groups (Desktop/WebClient)
Video: Searching for Content in Content Manager 10
Video: Searching in Content Manager Web Client
Video: Secure Content Management, Privacy
Video: SharePoint Integration CM 10
Video: State of Oregon's Records Management Solution
Video: Teams Integration - New Features Content Manager 23.3
Video: TEAMS INTEGRATION New Features 23.4
Video: Teams Integration with Content Manager
Video: Web Client 23.4 Useability Features
Video: What's Your Content Manager Version?
Vision Tour North America, June 22, Reston, Virginia
Vision Tour North America, Reston, Virginia, June 22
Webcast: Becoming Enterprise Legal 2.0, Sept. 27
Webcast: Today’s biggest information management challenges
Webcast: Unlock the value of your enterprise content with OpenText AI, May 2nd
Webinar Replay: CM 24.3 Release
Webinar: Announcing Content Manager SaaS 10.1, June 9
Webinar: Cloud-- A New Chapter for Content Manager, June 9
Webinar: Comply with Data Privacy Laws & Securely Share Content―Content Manager Cloud, Jan. 12
Webinar: Content Manager Subscription Software: Pros and Cons, Feb 16
Webinar: Content Manager Subscription Software: Pros and Cons, February 15
Webinar: Global Information Management Trends in 2023 & Finding the Right Cloud Strategy, June 7 & 8
Webinar: In-Place Management Enables Enterprise-Wide Information Retention & Preservation, April 28
Webinar: Integration with Autonomy Products, April 27 - Recording available now
Webinar: Smarter Content Management for 2021, Feb 3
Webinar: The Easy and Secure Way to Accelerate into Content Manager Cloud, July 28
White paper: Does a Microsoft-only approach to information governance make sense?
White Paper: How to Comply with the CPRA
White Paper: Searching Using SQL Text Indexing in Content Manager
Whitepaper: Intelligent content enables transformative knowledge management
Whitepaper: Read about technology’s role in data protection
Whitepapers - Security Operations
Why is everyone going cloud? The benefits of Content Manager Cloud
Workshop Session at the TTP EMEA Munich: Got cloud? Do not worry, you still can protect your data of any kind., Feb 27th
Knowledge Document: High Disk utilization under server and DUMP files (Multimedia) occupying more space on the X Drive of Server
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Creation Date
Revision Author
Current Revision
2024-10-21 8:41 AM
Caroline Oest
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