Idea ID: 2880326

Content Manager 23.4 Teams add-in to select all chat items with one click

Status: New Idea

Support case 03022037 was created with Open Text to see if all items in a team chat can be selected with one click instead of multiple clicks for saving into Content Manager. The response from Open Text was that it can not be done.

However, later we discovered that there is a button to select all items which is hidden and it is visible only if you hover on it. We as clients did not know that until we discovered it. Open Text support team did not know it until we told Open Text that we disagree with their response.

We believe this is a product defect and it should be enhanced to that the button to check-in all items is visible.

Regards.

  • The ability to select all messages in a Chat for check in is very useful. But in 23.4, this seems like an undocumented feature. 

    Two points here:

    (a) The button is not visible until you hover over the blank area near the top-left of the message list. (As SKV pointed out.)

    (b) No label is visible to indicate the button is there. E.g. "Select All".