Hi Patti,
From all of our engagements and survey, we have found very few to non-existent customers using CM's bundled redaction capabilities in each region. I would need more data on customer using this today and will also plan to move to web client in case we provide this feature, to justify a priority.
Hence, I am including a survey below and will also present the same in our upcoming 24.4 webinar to take stock of customers interested to see redaction/annotation capabilities in web client. Feel free to respond to the survey.
Content Manager Redaction capability in Web Client Survey - https://forms.office.com/r/cvwhaAJJuV