• Mysterious "Double" enter On Quick Search

    Hello All! CM 24.4 Has anyone noticed the "double enter key" needed when entering values in the quick search? Select a search method, type in your criteria, press enter.. nothing happens, press enter again, search executes! A client advised me about…
  • CMClientConfig.XML runs successfully but only writes new keys and doesn't overwrite existing keys.

    We are trying to deploy Content Manager 23.4 using purely Install String and CMClientConfig.XML for settings, All of the settings we want are there. When we run the installer, it installs fine, we do a simple robocopy of the CMClientConfig file in to…
  • The desktop content manager application (10.1.100.574) crashes/shuts when moving locations or archiving small numbers of records

    The desktop content manager application (10.1.100.574) crashes/shuts down when I do simple things like change containers or archive. This occurs when with as little as 40 records being moved or archived. We have increased memory on the servers, so I do…
  • HPRM 'Desktop' versus 'Full' client for non-administrator users

    would anyone like to throw a couple of ideas/opinions on the use of HPRM Desktop - instead of the full client - for non-administrator users from the viewpoint of making document/folder handling easier? ie - what are the benefits, downsides, and if they…
  • HP RM Desktop screen still appears when changing containers

    Even though our organisation hasnt deployed HPRM Desktop and not allowed end-users access to via enterprise installation, (to minimise confusion with some of the differences & standardise training procedures) , we still get the desktop menu appear when…