DataPort Import Documents Failing with Author / Signatory cannot be left blank

Hi , 

I am trying to import some sample document into CM10 and the import is failing with the 'Author/Signatory' cannot be left black 

This is my import file path looks like Title and File name 

Title                          DOS File
CM10.1_COMSDK C:\Users\Downloads\CMDocuments\CM10.1_COMSDK.pdf
CM10.1_Install C:\Users\Downloads\CMDocuments\CM10.1_Install.pdf

Getting the below error: 

Error Id: 1 Uri: 0 Details: Input string was not in a correct format. (RecordContainer) AP5CD4185CH4 10:00:00 35660
2024-09-19 17:36:55:219 4 00:00:00:0000000 Error Id: 1 Uri: 0 Details: Verification of an import item failed with an error. Detail: 'Author / Signatory' cannot be left blank. AP5CD4185CH4 10:00:00 35660

When I add another mapping as 'Author' in my mapping file and mapped 'Author' to 'Autho/Recipient' then I got cannot assign the value for 'Author/Recipient' for Record Type 'Document' 

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  • Verified Answer

    +1  

    Hi Arjun,

    This looks to be due to an extra field that has been made mandatory on the Document entry form (set by the CM administrator).

    By guess, it would be the field called 'Author / Signatory' that would need to be mapped, however, if the caption editor was used to change the caption of the field, it may be called something else in dataport (check with your CM admin if the name of the 'backing field' is also called 'Author / Signatory' or its using a different field and just the caption was changed)

    I tend to find the easiest way to determine what format should be imported, do to an Export of an equivalent record first and the field in question.

    The import should then match this same format.

    -Scotty

  • 0 in reply to   

    I tend to find the easiest way to determine what format should be imported, do to an Export of an equivalent record first and the field in question.

    The import should then match this same format.

    I wish that was always true.

    Tried to export a hierarchical lookup set a few months ago, but the importing it's own output proved to be impossible.

    Could get a bit further in the import process by manually modifying the project file, but in the end it was not working at all.

    Didn't bother to create a case for this with support as it would probably take many months to come up with a solution (if they'd get this far at all). It was far easier and quicker to create a workaround with the SDK instead.

  • Verified Answer

    +1   in reply to 

    Good to know about the hierarchical Thumbsup

    Being honest I haven't used DataPort extensively in several years as I've gotten too used to whipping up a quick COM SDK script in an Excel spreadsheet to connect and do what I need to do (for both Exporting and Importing).

    -Scotty

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