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Content Manager workflow - activities skipped still displaying in activities due tray

Shane.A

Good morning team,

I have a user that has a skipped workflow activity that is still displaying in the Activities Due tray in content manager even though the remainder of the workflow is completed. Any advice as to why this is? The current status is skipped.

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  • Verified Answer

    +1

    I have found the issue with the process, the user had placed in names into the workflow items before it had reached the point in the process causing activities to be present even though the step had been skipped. Removed the user from the skipped workflow task and it now no longer is displayed in the activities due.

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  • Verified Answer

    +1

    I have found the issue with the process, the user had placed in names into the workflow items before it had reached the point in the process causing activities to be present even though the step had been skipped. Removed the user from the skipped workflow task and it now no longer is displayed in the activities due.

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